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Planet Fitness in Irving, TX, offers a spacious and clean environment with friendly staff and plenty of modern equipment. The 24-hour availability on weekdays provides great flexibility for members, making it convenient for various schedules. The gym is known for its welcoming atmosphere, ideal for both solo workouts and personal training sessions. Despite some occasional issues with customer service, many patrons praise the cleanliness and state-of-the-art equipment.

Perfect for those who seek an encouraging and non-intimidating gym experience, Planet Fitness also offers additional amenities like massage chairs and a HydroMassage bed. However, be aware that cancellation policies can be cumbersome, requiring in-person visits or letters for termination.

Pros:

  • Open 24 hours on weekdays
  • Spacious and clean facilities
  • Friendly and helpful staff
  • Modern equipment, well-maintained
  • Encouraging environment
  • Personal trainers available
  • Massage chairs and HydroMassage bed
  • Good value for the price
  • Plenty of workout stations
  • Convenient location

Cons:

  • Some staff need customer service improvements
  • Cumbersome cancellation process
  • Lack of certain free weight equipment

Location / Contact

Rating Stats

4.3

out of 5.0

21 reviews
5.0
6 reviews
4.0
3 reviews
3.0
10 reviews
2.0
70 reviews
1.0

Reviews (110)

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Love this gym. Never too crowded and definitely no judgement. Just started with the training session and did the 360 burn today. Pushed my limits and burned for 30 minutes straight! Trainer was motivating and encouraging me through! Will be back for more sessions for sure.

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Nice gym. Behind the desk manager is a little bit sassy. Every times she’s there it’s something extra with her. I’m just there to workout and go home.

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I just joined and started working out with their trainer Ricky! After my first week I feel great! He pushed me a little but listened to me when I needed adjustments. All the Staff are great! I would recommend Ricky for Training!

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Affordable Fitness center in the community!

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UPDATE: This is my second review with another HORRIBLE situation. Again, the front desk employees are extremely hateful, disrespectful and unprofessional!!! I will NOT be returning to this unskillful location! I've been a Black Card member since 2018 and this location is by far the WORSE in the Metroplex. The staff are completely rude, cluless and have no respect to the members!

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This location is very clean, the staff are all very nice and helpful, and I don't feel terribly self conscious there like I have at other places.

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The establishment is mostly clean and the environment makes me want to work out more which is the best part about the gym. It's the front desk that kills my mood every time.There have been times when a young lady who works there rolled her eyes on me when I approached her for any query.The other day a new "Assistant Manager" Named April was working and she was just the worst. When I approached her regarding an issue she pretended I was not there, I stood there looking at her in silence at first but after 5 mins when I called her she just ignored my call and went on to clean a bottle from the fridge. Cleaning a Bottle ??? Assistant Manager? Clearly she did not want to engage with me and was very poor at helping me when she did decide to talk to me after 10 mins of me ideally standing there while she polished her bottle to a shine. Disappointed to see such people being appointed "Assistant Manager" when they could not care any less about their customers.

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Clean location, nice staff and most members are friendly

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Very clean,Great crowd,and very convenient in courting we're you work

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Very clean and the A/C working in perfect condition,not very crowded and the staff and very polite and professional.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 110 reviews.

The address is: 7640 N MacArthur Blvd, Irving, TX 75063, United States .

The contact number is +1 214-519-8554

This service is listed under Gym .

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