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Onslow Fitness, located in New Market Square, Jacksonville, NC, offers a welcoming and clean environment for all fitness levels. This gym operates 24/7, providing flexibility for members. The facility features an array of equipment, a heated pool, sauna, and steam room. Dedicated and friendly staff are frequently praised, contributing to a supportive atmosphere that feels like family. While many members appreciate the child care services and variety of fitness classes offered, there are reported issues with membership cancellations and some concerns about the costs involved.

Despite minor setbacks, numerous members find the overall experience positive and highly recommend Onslow Fitness for its comprehensive amenities and encouraging community.

Pros:

  • Extremely clean facility
  • Open 24/7 for convenient workouts
  • Wide variety of equipment and classes
  • Friendly and supportive staff
  • Feels like a fitness family
  • Child care services available
  • Offers a pool, sauna, and steam room
  • Personalized training and support
  • Positive and welcoming atmosphere
  • Knowledgeable and attentive trainers

Cons:

  • Difficult membership cancellation process
  • Some concerns about high membership costs
  • Reported issues with membership fees during deployments or health problems

Location / Contact

Rating Stats

4.6

out of 5.0

15 reviews
5.0
1 reviews
4.0
1 reviews
3.0
4 reviews
2.0
99 reviews
1.0

Reviews (120)

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The staff at Onslow Fitness are fantastic!!! They are very helpful. The center has a great variety of classes and equipment. I’m so glad I found Onslow Fitness!!Thank you all

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Absolutely fantastic gym. Great staff. Extremely professional. Full time cleaning staff. Place is immaculate. Everyone, staff and clients friendly and so helpful. Love it!

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Onslow Fitness is well located, kind and professional management, very clean and organized. I love the salty swimming pool, the steam room and sauna that work perfectly.

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I slow Fitness is a very welcoming place! This is my first experience using a public gym and I can’t express how amazing the staff and how incredibly useful all the machines are! There’s definitely something for everyone here!

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I knew I wanted to train here from the first time meeting everyone. I already train professionally at another gym and I get burnt out on the same old environment and routine. This is where I unwind and get to focus solely on myself without the pressure of instructing and putting everyone else first. I love it and the staff have been fantastic!

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The staff is exceptional! I especially love my personal trainer Bree Heathcote. I lost my husband a few weeks ago. To my surprise I received a condolences card in the mail which brought tears to my eyes from the staff members. I delight in going there. I feel I'm a part of the family

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When I first started going to this Gym, I absolutely loved it! And then I got pregnant and experienced a very difficult pregnancy due to Hyperemesis Gravidarum. I was vomiting all day, everyday and couldn’t keep down food or water. I started my pregnancy at 144 pounds I ended it at 104. At first I tried to continue to go to the gym but I started having problems with dehydration and electrolyte imbalances to the point where it effected my heartbeat and gave me a prolonged QT interval and my ob took me off physical activity. When I called to try cancel I was told that I couldn’t do that without being penalized but I could freeze my account, and that I could use their saltwater pool which would be good during my pregnancy (mind you, at this point I was so weak from throwing up 30+ times a day that getting out of bed was a tremendous chore. I was in and out of the hospital. It literally a nightmare, I didn’t have the energy to text or talk on the phone or anything. There is a provision under the North Carolina state law regarding gym membership that if you develop a serious health problem, that you can cancel without penalty I obviously wasn’t informed of this. I also think it absolutely ridiculous that I was was able to sign up for small group classes at the same time I joined the gym, but to freeze/cancel my membership, I had to email two different entities. If you choose to join this gym, do yourself a favor and do month to month. They are ruthless and do not care about the health of their patrons. I could have a peloton for the amount they are now trying to send me to collections for. They are extremely nice and welcoming and will treat you like family until you no longer serve a purpose.

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The gym is very clean and well maintained. The equipment is organized and has a good flow. Plus you have plenty of space between machines. I’m enjoying my experience at this gym.

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We do Silver Sneakers and the instructors are excellent. Cynthia Nealydoes Yoga on Thursday, Wednesdays strengthening and listens to our inputs. Classes are 25 to 30 of us. Cathy Goodson on Mondays and Michele at the desk so caring and helpful.

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I just started going to this gym! I love it so much!very clean, the people are so nice and helpful . I was hesitant because of the price but let me tell you it is very worth it! I am not very knowledgeable about what workouts i should do or how to use things training sessions are included in your membership. and they help you with everything

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.6-star.

This business has 120 reviews.

The address is: 1140 Henderson Dr, Jacksonville, NC 28540 .

The contact number is (910) 455-7274

This service is listed under Gym .

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