Planet Fitness

Terrible customer service... another fine example of kids brought up in a small town where no one is important... so everyone is important... well got news for ya! You are not!!! Not even a little bit.

Best gum I've ever been to. Super clean. No one stares. Respectful. Helpful staff. Good equipment.

Would be better with a free weight barbell, bit hey that's planet fitness for you. The Pasco gym has a rowing machine while this facility does not. You really can't beat $20 a month.

This gym is the most amazing gym that I have ever been to! The employees are always so nice and the atmosphere makes you feel right at home.

Joined today really excited and ready to get started. Love that they have the teenage program starting May 15th for the whole summer. My granddaughters and I will have a great time

This is for the Kennewick location only... I love my Pasco location. I am preparing for a trip to see the sun for Christmas and using the tanning beds...I was in Kennewick, and decided stopped at the Kennewick Planet Fitness to use the tanning....only to be told "they have been WAITING for a few days for the manager to fix their tanning beds?? They are ALL broken" .... Really?? Waiting?? Rediculous.

I've been more than pleased with my membership here! They have everything I could ever need for a solid workout and plenty of equipment! The employees are very friendly and helpful.

They charged the wrong account so I decided to cancel my membership here. I was in the middle of moving out of state and called them and they told me to go to the nearest planet fitness to cancel. So after I moved out of state I went to one and was told I had to cancel at the location I signed up with. I called them again and was told that of I mailed a letter stating that I wanted to cancel my membership by the 10th I would not be charged. Today I received an email stating that I needed to fill out a form and that I would be charged for this month. I have called over 30 times in the last 3 weeks and NOBODY will answer the phone. I have left numerous voicemails and nobody will call me back. This is absolutely ridiculous and I dont understand why the employees are not on the same page, I am beyond pissed that I now will have to pay my membership and be charged for canceling due to the fact that 2 different employees told me something different about canceling. DO NOT WASTE YOUR MONEY HERE.

Awesome gym! Dont get into the stigma that you cant get a good work out here! There is plenty of space to do your own desired work outs, great staff, and awesome massagers. I highly reccomend. And its cheap!

I joined planet fitness dec 28th of 2017. 2 weeks later my job moved me northern Washington. The closest pf is 3 1/2 hours away in Spokane. I called pf. Told them I needed to cancel my account as I have never stepped foot in their gym and never even got my free tshirt. I joined online as I am familiar with pf. I dated Mike the man who started this gym back in Dover NH where he opened the first pf. Anyway I was told that I have to come in to cancel. I explained that I am not driving a 10 hour round trip to sign a piece of paper. I was told that's the only way. My membership is over this month. I called today to make sure they do not roll over my membership. That I am coming down for the holidays to visit family during Christmas week. I was told I need to come in by the 10th. This is the 11th. I was then told I should have called earlier. I said I did, 12 months ago. I am so angry with this location. Oh did I mention I then got hung up on. I just want to cry I'm so angry.Please management. In reading the reviews for your location sounds like you have employees that are under trained and lack human kindness.