24 Hour Fitness in Kent, WA, offers a wide range of machines, classes, and amenities like a pool and spa. However, it has received mixed reviews regarding cleanliness and staff behavior. The gym is truly 24/7, allowing members to work out at any convenient time. Scott and Derek, standout staff members, have been praised for their dedication and impact. Unfortunately, many reviews highlight issues with dirty locker rooms, broken equipment, and poor customer service, often citing rude or inattentive staff. Despite these problems, some members have had positive experiences, noting the gym's equipment variety and friendly environment.

Pros:

  • Open 24/7, convenient for any schedule
  • Wide range of machines and classes
  • Amenities include pool and spa
  • Helpful and motivational trainers, especially Derek
  • Friendly and helpful staff, like Scott
  • Some members have reported a positive, friendly environment
  • Great for a variety of fitness goals
  • Multiple areas to work out, including less crowded spaces
  • Clean and spacious for some members
  • Positive impact on some members' fitness journey

Cons:

  • Multiple complaints about cleanliness
  • Broken equipment that is not promptly repaired
  • Poor customer service, rude or inattentive staff

Location / Contact

Rating Stats

3.7

out of 5.0

37 reviews
5.0
8 reviews
4.0
7 reviews
3.0
14 reviews
2.0
44 reviews
1.0

Reviews (110)

author-img

This location is getting worst, malfunctioning equipment and out of service for months. The gym is always dirty and the men restrooms are a nasty and they are never cleaned. Members are disrespectful not cleaning the the equipment and using it to put their belongings. The worst thing is the gym staff, they don’t do anything other than looking at their phone the whole time. Adding the this nightmare, it is not safe any more to workout here as your personal belongings can get stolen, fights happening all the time and almost a shooting inside the facilities a few weeks ago. Avoid this location, stay safe.

author-img

A lot of machines and benches are broken. Seriously why call it a gym if you're not going to service the equipment? The second coming will happen before the leg machines are fixed. Highly disappointed in the fact that this gym is trashed to the core.

author-img

The general sales manager of 24h fitness Scott threw my bag on the flyo boxes without asking me if I’m using it.I feel disappointed and disrespected to be treated like this! I think the manager should know how to communicate before throwing my bag. If he asked, I would make sure to tell him that I’m using the box for the exercise and he shouldn’t move the box.Note: I talked to Scott and told him that it is not cool to treat members like this, but he refused to understand.After the talk, he kept asking me again if I am using the box??! And I had to confirm him that I will use it for glute exercise after deadlift. I feel like Scott, the manager, is trying to make me feel uncomfortable.

author-img

I really like this gym but it has gotten so dirty. There are piles of dust everywhere, the whole pool area smells like mildew, things stay broken for several weeks. It really needs a deep clean and daily up keep. I'm hoping something changes soon or I'm probably going to find somewhere else for a membership. Please, clean this place up!

author-img

Always a good time.

review image
author-img

Dirty, overcrowded, half the cardio machines don’t work and the equipment in general isn’t that good.

author-img

PREDATORY BUSINESS PRACTICES. This placed singed me up in store for a buy one money get one month free and they didn't tell me they were signing me up for a yearly membership and would charge be twice over 100$ total in less than a month. Canceled membership and reported the FRAUD!!!

author-img

The staff was very helpful and a very clean place visiting the area from California

author-img

The place to get a good workout in! I'm here to get gains and feel the pain! The sauna and steam room is always a 10/10 ain't nothing gonna top that after a workout

author-img

Crime infested area. Burglars and prowlers waiting in the parking lot like they own the place, looking to break in your vehicle or locker. You know you should avoid a gym that has a police officer in the main lobby scoping out the scene. Never been to any gym like this.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 110 reviews.

The address is: 20600 108th Ave SE, Kent, WA 98031, United States .

The contact number is +1 253-220-2342

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos