Crunch Fitness - Lakeland

Best gym in Lakeland! Go check it out! Staff is friendly and the gym is very clean!!

Great gym and environment! Zach Is always very helpful and the staff is very friendly and the gym is clean. 10/10!

I’ve been a member since shortly after they opened. Best gym in Lakeland by far! Friendly and courteous staff and knowledgeable trainers

In comparison to their competitors just down the road, Planet Fitness, Crunch's level of transparency is not even in the same ballpark. Granted, one must desire to be proactive and read the fine print, especially when you're involving EFT. Plus, their 90 day mandatory membership before cancellation is permitted is another red flag. Crunch may have a different crowd, different (not necessarily better) equipment, classes, etc., but you won't have to dig deep to understand their membership policy. Pound for pound, if you're self-disciplined enough to show up to a gym and do whatcha gotta do to reach your goals, Planet Fitness is the better option in Lakeland.

Was signing up my half blind and autistic brother and Summer was a big help. Very pleasant person to be around. She was also very cute..

Signed up for a courtesy visit online which requires email and cell number. Went to visit. Employee was pleasant, asked for my ID as he handed me a pad to fill out waiver info then took me for a tour. I trained and left. I did not think about asking for my ID back when I handed it to him (that was on me) but come to find out, their policy is to hold it until you finish so he didn't offer it back. Employee was supposed to tell me to make sure I picked it up on the way out. He did not. I've never lost my ID so I was confused for a few days thinking I lost it. Had to travel which was a complete hassle. Finally called Crunch to see if it was there and they confirmed it was. When I came to pick it up, I asked for a manager and explained what happened. He told me straight up, "happens all the time". I asked him why Crunch could not have called or emailed to let me know they had it since they called and emailed almost daily to get me to come out. He said it wasn't policy. I left and called the Brandon Crunch location, asked to speak to a manager and told him what happened with my ID. He said the same thing..."happens all the time, we've had hundreds". He said that literally. I asked about policy and he confirmed that they do not reach out to guests to let them know their ID is at the club. He said it would take way too much time.Will never step into Crunch again.

Sent in military orders for crunch to cancel my membership. Never backdated to when I originally called to cancel. Gym is dirty, Just Move would be a better option.

Keep an eye. Your bank account can be getting tapped. I have been charged and overcharged. I went in to talk to the manager and the training manager, and guess what? They gave me the boot. They just said hey we got your money there's nothing you can do. Don't GO TO THIS GYM. DRIVE 5 minutes down to JUST MOVE.

The instructor Robert that is there on Thursday’s was amazing!!! I will definitely do spin class more for him! He was so nice

Went in, 3 front desk workers. Facility looked very nice. Pulled up ad, showing the “free one day pass”.Current ad from that day.Was told could pay $15 or sign up.There’s Zero parking. Wont be back