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Crunch Fitness in Lakeland offers a spacious and well-equipped facility with a variety of fitness options. Members appreciate the clean environment and friendly staff who create a welcoming atmosphere. Experienced trainers provide excellent support, helping members achieve impressive results.

However, some customers report issues with membership policies and customer service, which can be frustrating. Despite these drawbacks, many find Crunch Fitness a positive place for their fitness journey.

Pros:

  • Clean and well-maintained facility.
  • Friendly and helpful staff.
  • Knowledgeable and motivating trainers.
  • Wide range of equipment and classes.
  • Good environment and community feel.
  • Late hours for convenience.
  • Effective personal training programs.
  • Hydro massage and sauna available.
  • No judgment atmosphere.
  • Parking can be difficult during peak times.

Cons:

  • Problems with membership cancellation.
  • Some customer service complaints.
  • Overcrowding during busy times.

Location / Contact

Rating Stats

4.4

out of 5.0

21 reviews
5.0
4 reviews
4.0
1 reviews
3.0
94 reviews
2.0
0 reviews
1.0

Reviews (120)

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I first started going to crunch beginning May 2022, and I can say I’ve had the most wonderful experience by any means. One person in particular who made my experience just go through the roof has been my trainer Joy. She has motivated me, gave me the discipline that I couldn’t give myself at times. And most of all just such a wonderful person in general she really puts your goals at work and always lends a ear when you need one. I could hands down say more places need someone like her. I’ve lost 40 pounds so far with her in a span of alittle over 7 months!! Big shout out to her👏🏽👏🏽 Definitely recommend her to everyone!!!

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During my time a Crunch I have had the pleasure of having Katie as my personal trainer. i had a goal of gaining muscle and becoming stronger and Katie not only help me reach that goal, she helped me succeed it. She is always pleasant, detailed oriented, and cares about her client’s safety first. I haven’t had a better personal trainer and I don’t think I would of stuck with it if it wasn’t for Katie. 5 STAR PLUS!

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So here’s the story after many years of dedicating myself to family and work my Heath became secondary. Old injuries and time have directed me back to the health club, one after another they have fallen short until recently! Until Crunch Lakeland this is the place I’ve been looking for! Clean, upbeat, and accepting is just a few words that come to mind. On top of all this club has to offer is also a trainer named Mandi D. Her attention to detail is unbelievable. She realizes the importance of the history of her client and plans her program towards it! No wonder she is literally attending school for it, ITS SHOWS. So glad I finally found a person who really knows what they want to do and follows the plan. Even moreover it’s just a pleasure to go to the gym, laugh, have fun and spend a little time with such a special person like Mandi. Give yourself the best present this holiday season and get to Crunch Lakeland, sign up to meet Mandi and you will not be disappointed she is truly a BLESSING!

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I work with a personal trainer named Katie, she is very professional yet very friendly and helpful. Katie sets you up with a personal workout plan for your personal physical condition and training ability. I would recommend Katie to anyone looking for a trainer. I would also recommend Crunch fitness gym as a wonderful place to work out with friendly & knowledgeable people that are there to help you with any questions that may arise during your work out.

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I love this gym!! My personal trainer is James - he’s the absolute best. He’s been a great support system and amazing motivator for me these past few weeks.He’s also a great friend and outlet to have whenever I have any health/workout related questions :) continues to be a great trainer even when the training classes are over! Highly recommended!!!

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I’ve had a great experience at this gym. To change I knew I needed to go outside my comfort zone and get some help. Katie, my trainer, was supportive and knowledgeable in helping me reach my goals and get stronger. She accommodated my (very) early morning session time and was also very transparent during the sign up process so I knew exactly what I was getting into financially. She is also dedicated to continuing her education in fitness. While I was with her only a few months, her encouragement ever since has helped me push forward and get better each day! I wish I was still able to work with her. She’s a gem!

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The gym is clean and staff is pretty friendly and helpful. My personal trainer is Katie and she's the best ever. She works well with your schedule, she's knowledgeable, super sweet, and fun to talk to... there's a reason why she's regarded highly. If you have the chance to get a personal trainer, 10/10 would recommend!

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I recently started going to Crunch and have been extremely impressed with the cleanliness of the facility and the friendly staff. The variety of equipment and classes available is impressive, and I have been able to find a workout that fits my needs and goals.The staff at Crunch always greets me with a smile and are happy to answer any questions I have. The gym is always spotless, which is important to me when it comes to my health and safety.I highly recommend Crunch to anyone looking for a clean, friendly, and well-equipped gym. The variety of workouts and classes available make it easy to find something that works for you, and the staff is always helpful and welcoming.Thank you, Crunch, for providing such a great experience! Keep up the excellent work!

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Do not come here it may look nice and all but the moment you have 1 training session their start charging your card for more training sessions that you don't even want and you'll try calling them and they say they'll fix the problem but it's still charging you, I lost $1,200 dollars and I'm still trying to get my money back.I highly HIGHLY RECOMMEND TO STAY AWAY FROM THIS SCAM.

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Just had a horrible experience, I came here one day signed up and try to cancel 6 days later. They charged me $110 just to cancel my membership, I thought I had 30 days to decide if I wanted to stay or not.Anyways I was really planning to partner my business with them to advertise month to month but after this experience I’ll probably put my investment somewhere else. General manager was kind of rude, the lady that cancel my membership was very nice.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 120 reviews.

The address is: 5218 Florida Ave S, Lakeland, FL 33813, United States .

The contact number is +1 863-677-9200

This service is listed under Gym .

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