Genesis Health Clubs - Lawrence North offers a full range of fitness services and amenities, including clean facilities, friendly staff, and a variety of equipment. While some users appreciate the community feel and attentive personal trainers, others have noted issues with maintenance and management. The club is open seven days a week, offering extended hours on weekdays for convenience.
However, user experiences vary significantly, with frequent complaints about persistent billing issues and malfunctioning equipment. Users suggest a notable lack in maintenance and customer service, particularly regarding manager responsiveness and facility upkeep.
Pros:
- Friendly and helpful staff.
- Well-maintained facilities and clean environment.
- Variety of workout options including group classes and equipment.
- Extended hours suitable for different schedules.
- Welcoming community feel.
- Excellent personal trainers.
- Clean and organized facilities.
- Plentiful equipment even during peak hours.
- Positive gym culture.
- Various membership plans without pressure.
- Frequent maintenance issues with equipment.
- Persistent billing and cancellation problems.
- Some facilities like AC and cleanliness not regularly maintained.
Cons:
- Frequent maintenance issues with equipment.
- Persistent billing and cancellation problems.
- Some facilities like AC and cleanliness not regularly maintained.
Location / Contact
- Address: 3201 Mesa Way, Lawrence, KS 66049, United States
- Phone:+1 785-842-4966
- Email:[email protected]
- Website:genesishealthclubs.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 70 reviews.
The address is: 3201 Mesa Way, Lawrence, KS 66049, United States .
The contact number is +1 785-842-4966
This service is listed under Gym .
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Jim Jones
1 year ago
I signed up pretty recently in the middle of October, I messed up by declining the tour as I didn't have time. was shocked to see the state of the sauna (benched collapsed with rotted wood and rust exposed) and no working showers anywhere for men, also no signs saying out of order so someone could wander in an active work zone with tools left out, pool was nice though and I like the hot tub , wish they had working showers so members could clean up before heading to work.
Shelby Anstaett
1 year ago
The kid who works weekday nights regularly has disregarded me every time I complain about anything related to me personally feeling comfortable at the gym. I go to the gym to unwind after work, relax and decompress.. Being told “I wish there was something I could do about that” and “that’s just men being men” is not the appropriate response. Women should have a comfortable and accommodating gym. Unfortunately, I may be looking into an all female gym or a gym with a bit less sensory overloading members.10/18/22 7:30pm, there were children in the pool during NON-family hours. I swim regularly as it is less sensory overloading. I don’t have an issue with children, but the parents were in the hot tub yelling at their kids from across the pool. I was being as patient as one can be on the autism spectrum… But I had to leave after 5 minutes. When i complained to the guy working (who is always rude) he disregarded me for the 3rd time since having this membership. I’ve been a member for years. My money, time & comfortability should be taken into account each time.
Darik Rosser
1 year ago
Fantastic gym with great equipment. The treadmills are very nice and the free weight section is large and accommodating. Only reason I'm not adding 5 stars is that the sauna in the men's locker room doesn't seem to be open right now.
Marion Boyd
1 year ago
Visited this gym several times earlier this year when I was traveling for work (my “home” Genesis gym is MHK) and it was lovely! Clean spaces, friendly staff, great yoga instructors l.
Gabriel Kavadas
1 year ago
Clean and attentive. The staff are very friendly and always eager to assist you if you have any questions. Rewards system is great for anyone who consistently hits the gym.
Joe Hess
1 year ago
Love this club and the environment here, the staff very kind and very positive especially Chas our club manger and Marilyn our OM love them lots,this is a health Clib for sure
Emma Palasak
1 year ago
I used my three sessions with Caitlyn - what a great trainer for women! She is so encouraging, relatable, and makes challenging, fun workouts. Highly recommend going to her at any point in your fitness journey.
Gabrielle Church
1 year ago
Amazing health club and I’ve only just joined! Chaz was so incredibly helpful and genuine. The facility is much larger than it looks and in pristine condition. Very, very clean and equipment is new and updated. Everyone was so friendly and the staff treat you like family. Super happy with my decision to join.
Yvonne DeLeon
1 year ago
This was my first time doing a tour of the gym and Chas was awesome! Friendly, knowledgeable and very interactive. It was such a great tour that I joined and had my husband join as well. Very excited to start my health journey here!
Macy Warburton
1 year ago
Chas was incredible at getting me set up with a new membership at Genesis! The personal touch he puts on his work is easily noticeable - from knowing people's names to knowing what people need. Can't wait to keep working out at this gym.