Crunch Fitness - Longview is a spacious and well-maintained gym located in Longview, Texas. Members appreciate the 24-hour access and a wide range of amenities, including various machines, free weights, cross-training equipment, and cardio equipment. Additional facilities like saunas, tanning beds, and infrared light therapy enhance the overall experience. The friendly staff and clean environment contribute to a welcoming atmosphere, making it a popular choice among locals.
However, issues with billing practices and membership cancellations have been repeatedly noted by customers, leading to frustration. Despite these drawbacks, many members still highly recommend the gym for its extensive offerings and the positive energy provided by the staff.
Pros:
- Open 24 hours a day.
- Wide variety of machines and free weights.
- Clean and well-maintained facilities.
- Friendly and helpful staff.
- Additional amenities like saunas and tanning.
- Judgement-free environment.
- Affordable membership rates.
- Convenient location.
- Good class options.
- Energetic and welcoming atmosphere.
Cons:
- Frequently reported billing and cancellation issues.
- Crowded during peak hours.
- Some staff cited as unprofessional or unhelpful.
Location / Contact
- Address: 2505B-2509, Judson Rd, Longview, TX 75606, United States
- Phone:+1 430-201-3636
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 120 reviews.
The address is: 2505B-2509, Judson Rd, Longview, TX 75606, United States .
The contact number is +1 430-201-3636
This service is listed under Gym .
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AC Rocket
2 years ago
good facility. no problems with getting the machines i need...at night. courteous employees.
Brandon McLaine
2 years ago
Base package gets you the best bang for your buck as far as just using equipment, but they do have more expensive packages that get you more perks , however the equipment is well kept and clean , if something gets broken it's usually fixed very quickly, but keep in mind it is a larger gym so it does get a little crowded from time to time
ERIC Mcknight
2 years ago
Very spacious environment compared to Tyler crunch fitness. Equipment clean staff is awesome.
Chadin Kelly II
2 years ago
Very rude staff. They rather stand around and talk to each other then wait on customers or clean beds. I asked to talk to the manager bout being ignored on several occasions. Disappointed when I found out it was the manager ignoring me.
Tristan Amanda Miller
2 years ago
The facility is so clean, and overall just a comfortable place to work out! The staff makes you feel welcome, and the pricing is awesome!!!!
Ryan Ashworth
2 years ago
Great place for a work out! BUT!!!! Good luck trying to get your whole work out done in a hour. Other members like to sit at the benches and make home there, not allowing others have the opportunity to get thier stuff done.
cathy lunsford
2 years ago
Love this place. Has so much to offer. Classes, hydro massage, tanning, as well as work outs. Always clean. Staff very friendly!
Ethan Russell
2 years ago
Stay away!! Do not trust these people with your money! My brother cancelled his membership earlier this year and the lady on the phone claimed "we don't own the bill anymore" after they sent him to collections. She also stated that there was miscommunication in person regarding cancelation. Are you kidding me?? What part of CANCEL do you not understand??? If you were the ones that messed up, he shouldn't be responsible for it in the first place! You're going to lower my brother's credit for something that YOU GUYS screwed up!!
Gilly Gilliland
2 years ago
Honestly this is a great gym, and the managers take there jobs seriously but I had an individual experience that just makes me not even want to walk in. I will be going to a different gym soon which is a shame because it really is one of the better gyms I've been to.I've got at least 6 of my friends to sign up and I feel like I can't train with them anymore do to this issue.
Charity Bell
2 years ago
Make sure they explain to the fullest about getting your 16 yr old a peak membership. (I even asked so many questions I think the guy thought I was just being rude.) THEY ARE NOT ALOUD TO BRING A FRIEND THAT'S UNDER 18 UNLESS THEIR PARENT SIGNS A WAIVER.(I completely understand as far as liability goes but something should have already been said.) This was never told to us until tonight.... All though that friend has been there 2-3 times prior to tonight. This is the second problem I've ran into with this membership.