Crunch Fitness - West Hollywood

It is a gym with good equipment and structure but very hot in summer I have to keep asking them to turn on the fans since the air conditioning is always under maintenance and the fans suddenly stop and then I have to go to the reception many times asking them to turn the fan back on. I've had my bank cards stolen from my purse twice in the lockerroom. plus a personal trainer sold me a monthly package of private lessons and stopped working at the gym the next week. I requested the refound and they denied it. They are forcing me to take classes with another personal trainer. and the 3 times I changed the unit I had to register again because the membership of one unit is not valid for another.

i had to move here because my favorite gym closed last week. this gym is very expensive, small and the lights are always dim (it's hard to make a physical connection with other members). However, the showers are super clean, they provide towels and have water filling stations.

Great location, but poorly managed. Not a clean gym. Health and safety are not a priority.More emphasis is placed on sales. Machines are outdated, but it's not the biggest issue. How disgusting the gym is is the major concern.Machines, bathrooms, studios, and equipment are filthy everyday. Machines are always covered with dried sticky film first thing in the morning (5am).There are no cleaning members cleaning or touching up throughout the day. Studio floors are often dirty.Front desk and management are pleasant and their working quarters are clean, but the gym is beyond disgusting.I'd highly recommend getting a membership elsewhere. It's not worth it.

I had a great experience at the Crunch Weho lots of equipment for every targeted body part. I can see they are doing some renovations and I’m sure it will be even better when I return to the Weho location. The staff is super friendly. Towels were readily available no having to wait too long for anything. Overall solid gym.

If you’re considering to signup in in this gym I highly recommend to think again. It’s been more than 3 months (basically since the heat started) that the ACs are not working and they are using few fans to in the gym.There is no air circulation and it’s smelly and stuffy. It smells like sweat and damp everywhere .And then the water fountains. The water fountains are on and off and when they work the water it almost hot. No matter how much literally every member complained nothing has changed. They try to tempt you to sign up so you can use the classes but it’s so hot in the classes that you won’t be able to breath.

Not a bad gym overall, but people here sit on machines on their phones - all the time. I've asked management to help with this, but they did not. Staff not all that friendly or helpful. Over-crowded at peak times and you can't get on a machine or space. Again, phones. Locker areas are super tight and claustrophobic. For the gym price, you get what you paid.

Big parking structure makes this place easy to get to. They provide clean towels in the front and offer a lot of weights and machines so you never really have to wait to use anything. There are 2 floors. Bottom floor had treadmills, a yoga studio, a clean bathroom and sauna. upstairs has a few different sections filled with .machines a free weights.

They NEVER turn on the AC and claim for months now that it’s been broken. It’s like a sauna uo here during rush hour and they have the nerve to tell us to wear masks when we can even breathe and getting a heat stroke. I’m gonna cancel my membership soon. I would’ve earlier if it wasn’t for al the cute boys here. Definitely do not recommend this gym.

I really like to workout here but right now I feel so unsafe even so I wear my mask I keep my distance which is hard because is so crowded special upstairs, besides they don’t have many housekeeping employees, specially male housekeeping, and this GYM is 95 % men’s so my friend told me that there is no way to see a male housekeeping mostly at night time and mornings is rare to see someone cleaning men’s lockers ,special the sauna seem unbelievable dirty and smell so bad . They really need to step up and have more cleaning people . Seems to me like there is no one in charge here anymore .

This gym has good equipment but the issue is workers are always late in the mornings. Atleast once a week a worker is late and causes the gym to open way past its scheduled time. For the amount one pays it makes you question if its worth it. My opinion its not only reason I come here is my job is right down the street but ill be canceling my membership here and rather go down few more miles where the management is more on top of it