Crunch Fitness - Middletown, KY

I am super impressed with the Staff and their attentiveness. The General Manager, Austin Mota, and another member of management (I don't know his name, but will be asking!) noticed someone being a little creepy with me while I was working out and they made a point to walk through and make their presence known, then proceeded to let me know if someone ever made me feel uncomfortable to let them know! It is awesome to feel like the staff truly cares about you not only as a member but as a person. Mad respect!

I'm a senior citizen so my membership at Crunch might seem a little odd, but it has served me very well. I always receive a friendly welcome greeting at the entrance. The facility is well maintained and clean. The women's locker room is large, clean and well equipped. There seems to be every imaginable type of equipment and space for exercise that one could want. I focus on the center 3 rows of weighted machines that help me strengthen arms, legs, shoulders, abs, and back. Since going there, I no longer have trouble with sciatica, I feel more centered and have better posture. I have no back aches or aches and pains of any kind and I feel energized when I leave. My only minor niggle is with the people who sit on their phones at their machine in between their sets for long periods of time instead of offering to get up and allow others to "play through". There are signs discouraging this behavior but they are ignored and this is a common practice.

The ABSOLUTE WORST customer service!! When your membership expires and you don’t renew, this company will still withdraw funds even if you’ve moved out of state. Regardless of the several attempts made to stop the transactions, they don’t stop withdrawing! They only “answer” to emails, yet don’t respond to emails! My bank had to block them and stated they have had several customers with the same issue. SHADY and terrible business ethics! In response to your reply, I was paying for a member’s membership, and they moved out of state. That would be ridiculous to fly back to Louisville to cancel. I was told to contact Tyler via email to no avail several times! My bank stated not only did you try to withdrawal from my debit card… but also my checking account. Next, my bank stated you would change company names to withdrawal. I guess your company is very thirsty for money.

Bathroom stall definitely wasn’t cleaned this morning at my 10am visit, the filth clearly sat over night as well.Step up the cleanliness asap!!

Gym has been great. Whoever responds to the reviews deserves a raise because those responses are great 😂 …

I came here on a guest pass and this gym was fantastic. It was definitely crowded at 630am, but I understand why - lots of equipment and options for working out. I travel a lot and have dropped in many gyms and this one is definitely a great gym. 5 squat racks and plenty of dumbbells, accessory equipment, cardio options and stretching/athletic area. Great gym

Best gym I’ve ever been too. Nicest people and best facilities

I gave this a low 1 star rating in the beginning, and being active there has changed my mind.It's a great environment once you figure things out, plus their staff is very friendly.

During my session with Will at Crunch Fitness in Middletown, I was amazed by his knowledge and expertise in the field of fitness. He pushed me to my limits, but also made sure to adjust the exercises to my physical abilities and goals.What I appreciated the most was how he tailored the session to my specific needs and areas that needed attention. He led me through a variety of exercises and routines that targeted those areas, while also keeping me engaged and motivated throughout the entire session.Overall, I was very pleased with my experience with Will as my personal trainer at Crunch Fitness. He is an excellent coach who knows how to challenge and inspire his clients, and I would definitely recommend him to anyone looking to get fit, stay healthy, and improve their overall well-being.

Great Gym, great amenities, reasonable price, friendly staff. Slightly crowded during peak hours, but good spot overall. Like it there.