Planet Fitness

Second time in two weeks the gym was closed at 6 am without notice. Me along with other people were waiting outside for about an hour for it to be opened with no success so we ended up leaving. Very disappointing 👎🏼 …

Clean facility with a good variety of equipment to work with and a supportive staff and fellow club members. The gym membership is extremely low which makes PF that much more attractive.

Better covid safety messures then some locations, but older equipment. I've been to many different locations. They don't get too busy like some, which is good if you are worried about covid but I prefer Saugus.

The club is clean and organized but it doesn’t have a lot of equipment.. a serious low body workout is almost impossible to be done .Rush hours forget about that. Lots of cardio equipment tho.Staff is friendly and responsible!

This location defeats the purpose of paying EXTRA for a black card.I purchase the card specifically because of the location flexibility. However, this club dictates you have to tan on nunberoud occasions before they'll allow you anything more than 3 minutes.Things like this make me question wether or not I should even keep paying for a membership at PF.

They have varieties of good walking out equipment. staff very polite, willing and ready to assist with any issues. Good car park. I have experienced any unpleasant situation though I just started going there newly.

Friendly staff but that’s about all this PF location has going for it. It’s a VERY small location and not well maintained. The water fountain has not been working and spilling all over the floor for the past month. There’s apparently no heating here either - people are working out with jackets on. If I didn’t have the black card to go to another location this PF would 100% not be worth the membership.

Planet fitness is a trend maker for cheap gyms. Monthly membership starts around $10 for a local club or around $30 for all club + privileges like unlimited free guest, hydro massage, tanning booth.This location in malden is a bit ghetto but it has the basics amenities: lots of cardio, a 30 min workout circuit...and it's open late.Lockers ears were mostly broken so you couldn't put.a lock at all, layout was awkward and the parking lot entrance or exit will scrape the bottom of your car.

I went to the gym on 03/20/22 to cancel my registration and presented my passport to the receptionist. The receptionist issued a cancellation agreement from another customer and charged me a $59 fee. As soon as I received the cancellation receipt I informed him that the contract was not mine because the customer's name was different. He kept talking to the manager to get my refund and he didn't get back to me. I had to go back to the gym and explain the case again to the receptionists who took my phone number and said the manager would text me to inform about the refund. Again I went to the gym and was told that it was not possible to speak with the general manager because he was hospitalized. My question is, how long will I have to wait for a refund for a contract that wasn't mine?

There needs to be better supervision of employees. Gym was locked on Sunday at 7am on July 17th and members complain frequently of this happening where an employee just doesn't show up to open the gym. Whether it be on Sundays or Friday/Saturday. Been here for 20 minutes just sitting here. Pathetic. Managers should call the gym on Friday/Saturday/Sunday to make sure it's open or fire the employee scheduled, this is unacceptable.