TruFit Athletic Clubs - Ware Rd Exp 83 in McAllen, TX, offers a spacious and well-laid-out gym with a clean environment and friendly staff. Members highlight the excellent customer service provided by front desk employees like Kara, Lexi, and Fern. The gym is equipped with various workout machines and a functional training area on the 3rd floor.
However, there are some concerns regarding the gym's cleanliness and management. Some clients have reported issues with equipment maintenance, while others have noted unpleasant odors and a lack of organization. Overall, it's a popular choice for many, but improvements are needed in specific areas.
Pros:
- Friendly and helpful staff
- Spacious gym layout
- Clean environment most of the time
- Functional training area on the 3rd floor
- Good equipment variety
- Positive customer service experiences
- Childcare available
- Good workout atmosphere
- Machines in good condition
- Nice location
Cons:
- Concerns about gym cleanliness at times
- Some equipment overdue for maintenance
- Issues with air conditioning and unpleasant odors
Location / Contact
- Address: 4037 E Expressway 83, McAllen, TX 78501, United States
- Phone:+1 956-627-6631
- Website:trufitathleticclubs.com
Rating Stats
Reviews (123)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 123 reviews.
The address is: 4037 E Expressway 83, McAllen, TX 78501, United States .
The contact number is +1 956-627-6631
This service is listed under Gym .
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Alex Gallardo
1 year ago
Fernando was extremely helpful in helping me with an issue I had with my payment methods
Guak omole
1 year ago
fern was really nice when i last went, he helped me out a bunch and i am really thankful
Ale Prado
1 year ago
I love this gym, s/o to Fern and his excellent service!!! 🙌🏻 …
sara flores
1 year ago
Kara is the best tru fit worker ever. Thank you tru fit for your workers
shantal gonzalez
1 year ago
Kara, is very friendly and very sweet she always makes us feel welcome
Shelly Hernandez
1 year ago
Fernando, Marcus, and Vianney have been really helpful helping me find a trainer :)
Aaron Garza
1 year ago
I had a good experience, especially with the customer service. Thank you fern for making it easy.
dove
1 year ago
Super friendly and lots of equipment available to use!! Kara is super helpful and Nice!!
Myriam De Leon
1 year ago
Great customer service. Fernando at front desk helped answer all my questions.
Juliana Salazar
1 year ago
Great layout and equipment. Customer service really stood out with the front desk worker fern!