TruFit Athletic Clubs - Ware Rd Exp 83 in McAllen, TX, offers a spacious and well-laid-out gym with a clean environment and friendly staff. Members highlight the excellent customer service provided by front desk employees like Kara, Lexi, and Fern. The gym is equipped with various workout machines and a functional training area on the 3rd floor.
However, there are some concerns regarding the gym's cleanliness and management. Some clients have reported issues with equipment maintenance, while others have noted unpleasant odors and a lack of organization. Overall, it's a popular choice for many, but improvements are needed in specific areas.
Pros:
- Friendly and helpful staff
- Spacious gym layout
- Clean environment most of the time
- Functional training area on the 3rd floor
- Good equipment variety
- Positive customer service experiences
- Childcare available
- Good workout atmosphere
- Machines in good condition
- Nice location
Cons:
- Concerns about gym cleanliness at times
- Some equipment overdue for maintenance
- Issues with air conditioning and unpleasant odors
Location / Contact
- Address: 4037 E Expressway 83, McAllen, TX 78501, United States
- Phone:+1 956-627-6631
- Website:trufitathleticclubs.com
Rating Stats
Reviews (123)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 123 reviews.
The address is: 4037 E Expressway 83, McAllen, TX 78501, United States .
The contact number is +1 956-627-6631
This service is listed under Gym .
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Darrell Alaniz
1 year ago
Great gym and great staff Fernando helped out a lot
Juanita Barajas
1 year ago
By far my favorite trufit location that I have been to. Front desk are very friendly and welcoming, the music is good, and very clean! Vianney was very polite and helpful ! Definitely recommend to stop by!
Luisa Rivas
1 year ago
Kara is always friendly and welcoming each morning she’s super nice
Mary Mojica
1 year ago
Very friendly front staff, especially Cara! Always willing to help with a smile.
Kathryn
1 year ago
Amazing experience! Fern at the front desk was a really good help as well!!
michelle marin
1 year ago
I love this place ,got a good workout done and Kara was so helpful with the machines. 💪 …
Andres Flores
1 year ago
This guy Fern helped me and my friend out at the front desk, really nice and a great listener!!
santiago aguilar
1 year ago
Kara has the best customer service,wish there were more employees like her.
Jason Olvera
1 year ago
Kara was really helpful! Greets my brother and I in the mornings before our workout and on the way out!
Sarai Martinez
1 year ago
My all time favorite GymCustomer service at front desk awesome Fernando is the best