Fitness Connection

Terrible me and the wife walk in and wanted to do a 5 day trial and they told me they can only do 3 days and on there website clearly stated that they let you try out for 5 days..FALSE ADVERTISEMENT!! Very dirty,not for me..we sign up with 24 hour fitness very great service little more expensive but we'll worth it.***24 HOUR FITNESS#THE BEST***#FITNESS CONNECTION#FALSE ADVERTISMENT# DIRTY ENVIRONMENT

I go here only for the sake of convenience. They have a great variety of equipment (though it could be better arranged), the women’s area is a huge insult (they only provide very light weight), and it’s clear they have too many members signed up. It’s also disappointing that they’re yet to get rid of the basketball court, it’s caused too many problems for this location.

I’ve have been working out at this gym sense day one and modallia is the greatest host I ever seen. And the cleaning lady that is there at 4pm does a great job of keeping the gym clean.

This is a terrible gym overall. It is cheap for a reason, the equipments are always broken, always full, people occupying machines and not even exercising. Although the receptionists are nice people, they are doing this in order to make money off of you by presenting you a bunch of deals that otherwise would be free at other gyms. The only reason why I gave it 2/5 is because it is cheap, but with cheap prices come not good of a service.

If I could give this gym negative stars I most definitely would, I would say the staff is very unorganized and are full of lies, I joined this gym in August 2021 thinking "wow they are offering me a good deal, let me give it a shot" I used to do personal training at Orange Theory fitness however after visiting this facility I said to myself let me give them a try, from the start I was told if I opened an account and also signed up for personal training they would give me 5 months worth of free credit towards my gym membership (of course not including my husbands) however it is now November 2021 and every month has been charged I never received the promotion I was supposed to receive. I am highly upset because every time I ask to speak to someone, I am referred to the front desk manager she gets on her system and puts in an order to the billing department (or she says she does), and IT IS NEVER processed month after month I get billed what the promotion was supposed to take off. Which is why I would say this gym is so unorganized and unprofessional. It is upsetting because personal training was already $140 monthly so here I am thinking I am actually getting a good deal, when in reality they are just taking more and more money. I will go in to cancel my gym membership ASAP.. for anyone looking to join this gym my suggestion is to NOT believe in the staff they obviously DO NOT keep their word, whatever "promotion" they offer you to have you join I suggest you get it all in writing but even then don't expect them to honor it. If looking for personal training I suggest Orange Theory $140 for unlimited classes monthly, here at Fitness Connection I was paying for personal training (meet with the coach 1 time per week) and the price is $140... mind you they give you all this BS saying they will help you create a meal plan and I never received that either. NOT WORTH IT!

Fitness Connection is great but their equipment are starting to get damaged more and more each month. It's still a good gym with various other machines to use but it can be frustrating when they are really busy.

Very disappointed with this location. I’ve been a member for about a month now. Before I became a member I came with my fiancé on a guest pass to a cycling class. Today i brought my mother to check out the gym on a guest pass and JHON stated we had to call in advance or pay $16 and this has been a thing since Covid. He basically called me a liar and I was met with sarcasm. Which is absolutely ridiculous.

As of 1/30/2022 Fitness Connection has yet to implement standard bench press bars and squat bars it’s going o 2 months since I brought it to the mangers attention. The cardio equipment is rusting and not operating smoothly. The gym is completely dirty. See my other complaints below: PS PR person please don’t bother to respond to this review like you and your company cares.These three stars are for three of the fitness connections locations I’ve been to. The gym is great for cardio and strength machines, but as for there bench, and squat bars they are not standard bars. They are Olympic style bars which are for snatch or clean and jerk. You do not use these unless you are doing Olympic training I almost dropped the weight on me doing bench press which I immediately stopped at that point. Hopefully the manager of the place change them out which he said he would. Fitness Connection will have a lawsuit on there hands from gym goers if they don’t eventually remedy the this issue.Second update this is what fitness connection said to my”Response from the ownera month agoThanks for sharing this information with us. We apologize for any inconvenience you've encountered, as we strive to bring our members a great experience during their workouts. We appreciate you bringing this to our club manager's attention and we have also forwarded your concerns over to our corporate team for further review.”There has yet to be any change to the Olympic training bars. I know they wrote that response to shut me up, also the manager there told me himself “he will check into it” still no change. I almost had another accident bench pressing with those Olympic bars they are not safe. We shall see what they do. Wish me luck.Update 4/26/2022. After countless complaints about there weightlifting bars, and outdated broken squeaky cardio equipment I have cancelled my membership. This is proof complaints fall on def ears also this is proof that annual maintenance fee doesn’t go back into the gym 100% of the time. “Im out” follow at @abovefit

Decent gym, but they need a watch tower and cameras outside.My car was broken into and that same day 2 other people's car were broken into.They also told me to stop doing olympic lifts on a platform that was made for olympic and powerlifting. But then a couple of days ago, there was someone else doing cleans on the platform and no staff told him to stop, and all week i still saw people do olympic lifts without any staff members telling them to stop.I still see broken glasses in the parking lot that the gym hasn't cleaned up also.I feel uncomfortable driving to the gym every time, since our vehicles are not protected and watched.It's not the gyms fault for what happened to my car, but they should have cameras in the parking lot, and a staff that will clean broken glass out in the parking lots cause someone could get a flat, and also treat everyone equally for where and what lifts they should perform at.

Went online for a 5 free day pass to try out this gym to see if it was a good fit. Went to this gym and the two desk workers on Wednesday night were very rude. They did not care at all to be there. Would not allow the 5 day pass and pretty much shoved me off. It’s weird because with other gyms I have been to, desk workers have been very nice and wanted to help in any way possible. Not the Fitness Connection in Mesquite though. Ruined my night.