Planet Fitness in Mesquite, TX, offers a convenient and affordable gym experience with 24/7 access. Many users appreciate the cleanliness and the wide range of cardio and resistance equipment, although the free weights area is limited. Staff interactions are mixed, with some members praising their helpfulness and others noting unprofessional behavior. While the gym is praised for its professionalism and sanitary conditions, recurring issues with equipment maintenance and overcrowding are common.
Despite the conveniences, some members face frustrations with the broken machines, long waits for specific equipment, and inadequate customer service. For those seeking a basic gym with flexible hours and tolerable for a moderate crowd, Planet Fitness could be an apt choice.
Pros:
- Open 24/7 for flexible use
- Affordable membership rates
- Clean and tidy with regular maintenance
- Helpful and courteous staff (generally)
- Good variety of cardio equipment
- Hydro massage and tanning options available
- No judgment zone promoting inclusivity
- Wide range of channels on gym TVs
- Crowd meter app feature for tracking busyness
- Social distancing practices followed
Cons:
- Overcrowded during peak times
- Many machines frequently out of order
- Unreliable wifi and sanitation supplies
Location / Contact
- Address: 1016 Pioneer Rd, Mesquite, TX 75149, United States
- Phone:+1 972-329-8900
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 120 reviews.
The address is: 1016 Pioneer Rd, Mesquite, TX 75149, United States .
The contact number is +1 972-329-8900
This service is listed under Gym .
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Gorge G
9 months ago
This is the worst gym ever! Very ghetto! The bathroom doesn’t even work, sometimes it’s out of service! Their machines needs to be fixed and the whole gym has to be renovated! The wifi doesn’t work sometimes!! Don’t go to this gym! Terrible service and outdated gym! It’s always crowded and busy! I literally have to wait in (invisible)line to use a machine!!! The worst gym ever!!
The Gudgers
9 months ago
This gym needs a lot of work!! The ladies gym doesn’t work sometimes and the wifi isn’t available most of the times!! How on earth can we survive without the bathroom? It’s always crowded and I need to wait in a “line” to use a machine! If you wanna workout choose another gym because this one is always busy and crowded. They don’t fitness trainers or an introductory workout or anything like that! This is a ghetto gym basically!! -100 out of 100
Lynn Kenney
9 months ago
I went as a guest of a member and as a guest, I owed $5. They don't accept cash! Is that even legal? This location was quite busy with most of the resistance machines in use. We were there Wednesday beginning at around 6:30 and were able to get on the desired machines without too much difficulty. The facility seemed to be well maintained. I didn't see a single out of order sign. It was also clean and tidy.
David Smith
10 months ago
A decent gym for a fair price
Brayden Baca
10 months ago
This gym is a great place to buy a membership and work out at your pace. They have very good membership rates and incentives.
214ladybug Adams
10 months ago
Its very nice but it’s always crowed.
Mikki Coronado
10 months ago
Nice place. Very clean
Md Azeem
10 months ago
This gym is a great place to buy a membership and work out at your pace. They have very good membership rates and incentives.
Dax Fry
10 months ago
It's clean, there's always machines available and the staff is nice. I got a nice workout all while I had access to Wi-Fi. The hydro massage chairs are amazing.
Signa Rodgers
10 months ago
I used to love this planet fitness until today. The front desk clerk Alex was extremely rude and had horrible customer service. He refused me service due not having the updated payment info I explained the situation but he refused to hear me out nor work with me. I am not happy since I been with planet fitness for over 7 years such horrible staff and experience.