TruFit Athletic Clubs in Conway offers a welcoming gym environment with a focus on exceptional customer service. Many users commend staff members like Adan, Gerson, Michael, and Evan for their helpfulness and friendliness. The gym features state-of-the-art equipment and maintains a positive atmosphere, making it an enjoyable place for fitness enthusiasts. Key highlights include attentive staff, clean facilities, and personalized assistance to meet individual fitness goals.
Despite these strengths, some users have reported issues with cleanliness and broken equipment, which can detract from the overall experience. Management appears to be making concerted efforts to address these problems based on user feedback.
Pros:
- Welcoming atmosphere.
- Friendly and helpful staff.
- State-of-the-art equipment.
- Clean facilities.
- Personalized assistance.
- Positive environment.
- Great customer service.
- Knowledgeable staff members.
- Helpful with sign-ups and questions.
- Motivating and encouraging staff.
Cons:
- Occasional cleanliness issues.
- Some equipment reported as broken.
- Management responsiveness varies.
Location / Contact
- Address: 3205 N Conway Ave, Mission, TX 78573, United States
- Phone:+1 956-997-3633
- Website:trufitathleticclubs.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 120 reviews.
The address is: 3205 N Conway Ave, Mission, TX 78573, United States .
The contact number is +1 956-997-3633
This service is listed under Gym .
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Angel Covarrubias
1 year ago
pretty great gym with plenty of weights and attentive staff. Adan has helped me out many times and it’s always appreciated ❤️
Sienna Alpaca
1 year ago
Machines remain broken after long periods of time. This causes more people to accumulate and gets packed. They fast to charge but not to put the money into the benches and machines.
isaac garza
1 year ago
Great Gym, went in with very little knowledge. Thanks to Gerson, I don’t have to be guessing my workouts anymore. He really helped a brother out!!
Betsy Delgado
1 year ago
Zigi was a very polite sales man and explained to me the different membership planes very well overall a very nice experience and with amazing customer service!
ruben flores
1 year ago
Great staff, very helpful when i first became a member. Big shoutout to my boy ziggurat great worker always helping people. Amazing gym environment!
Layssa Reyna
1 year ago
Had a great experience at this gym , their employees have great management skills. Gerson is a great employee that has helped me many times with any questions about my membership and about equipment around the gym !!!!
Ashley Torres
1 year ago
Such a welcoming gym!! The gym has an overall upbeat and accepting environment and the staff is extremely nice as well especially Adan who really helped me out with work out pointers to improve my form. Great gym !!
Mary Torres
1 year ago
I've been going to this gym for a little over a year now and the staff has never failed to make it lively and welcoming. Adan has showed honest care towards my doubts about continuing my fitness journey and never fails to motivate me!
Nallely Pena
1 year ago
Great club , very organized, clean, &” great customer service. Manager abdon was very helpful with all information on membership prices as well as future questions such as upgrades and also offered a free training session to begin my gym journey. 10/10 recommend signing up with Abdon and starting at this club !!
Jayden Orrego
1 year ago
Absolutely love this place, have been here for almost 2 years and awesome service