TruFit Athletic Clubs in Conway offers a welcoming gym environment with a focus on exceptional customer service. Many users commend staff members like Adan, Gerson, Michael, and Evan for their helpfulness and friendliness. The gym features state-of-the-art equipment and maintains a positive atmosphere, making it an enjoyable place for fitness enthusiasts. Key highlights include attentive staff, clean facilities, and personalized assistance to meet individual fitness goals.
Despite these strengths, some users have reported issues with cleanliness and broken equipment, which can detract from the overall experience. Management appears to be making concerted efforts to address these problems based on user feedback.
Pros:
- Welcoming atmosphere.
- Friendly and helpful staff.
- State-of-the-art equipment.
- Clean facilities.
- Personalized assistance.
- Positive environment.
- Great customer service.
- Knowledgeable staff members.
- Helpful with sign-ups and questions.
- Motivating and encouraging staff.
Cons:
- Occasional cleanliness issues.
- Some equipment reported as broken.
- Management responsiveness varies.
Location / Contact
- Address: 3205 N Conway Ave, Mission, TX 78573, United States
- Phone:+1 956-997-3633
- Website:trufitathleticclubs.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 120 reviews.
The address is: 3205 N Conway Ave, Mission, TX 78573, United States .
The contact number is +1 956-997-3633
This service is listed under Gym .
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Aalliyah Blanco
1 year ago
Gym is always in a good positive environment. Staff is so helpful especially Zigi
Glenda Vela
1 year ago
I enjoy going to this gym I’ve been going for about a year and a half and it’s amazing staff is super friendly especially zigi and Saul!!
Oscar Arevalo
1 year ago
An amazing gym with respectable staff like Adan who always answers any questions I may have at any point in staff and as a new comer, that's always appreciated
Marco Vera
1 year ago
Stopped by today had a great work out with Orlando, staff was very attentive and welcoming definitely will be coming back.
Rebeca Ramos
1 year ago
Amzing service ! The best trufit I have been by far. Gerson Ramos attended me and showed me around, He was so kind and respectful.
Joey ג'ואי “Tiger Monkey”
1 year ago
Great place and environment. The worker Gerson is super kind and caring. 5 out of 5 stars
amanda
1 year ago
visited there for the first time a couple days ago, and liked it! i was helped by a guy named Gerson. overall, good experience, would recommend.
Jitzelle Madrid
1 year ago
Zigi was vv helpful ! Glad to have had the opportunity to interact with such good customer service !
Leo Rivas
1 year ago
Love the experience there with everyone there. The employee zigi has Assit me the most with questions I have and concerns with equipment that needs to be fixed.
Vanessa Chapa
1 year ago
Be careful with getting a trainer, they will charge you way more than what was said & won't let you cancel at the end, I suggest read contract before signing anything, alot of hidden fees.