Planet Fitness

My son and I work out here. I have already lost 19 pounds my son 12 and we're now going into our third week excited about the future and can't wait to see more results but I enjoy and love the gym.

Me and my wife saw their prices and facility online and thought it was a good choice for the price. So we went there planning to get the tour and two memberships. However, the 20 year old kid that helped us didn't seem to want to help us. He had a horrible demeanor. We literally walked out because of his poor attitude.

I do like this gym specially all the massage equipment they have, it's unlimited if your a black card member, that's what I have so since I haven't worked out in months I use it just for massages when I have time to go :)

Every employee I have dealt with have been super sweet and caring!The atmosphere is comfortable. This is the first gym that I have ever felt confident enough to work out. I love this place!

Facilities are well laid-out, equipment is always in good working order, and there are a number of amenities. But most important is the staff, as each is service-oriented and genuine. Monthly dues are well-spent , if only for the pleasure of being among them.

I read all the reviews online and I should have listened to them!! For reals, a money grab, you have to go in or send a letter to cancel, so of course you will have to pay an extra month and annual fee for a gym that is 400 miles away because if they don't get your letter in time you will have to pay. They won't even accept a signed email, they want to steal your money. So ridiculous. If you are thinking about it, don't do it!! Find a gym that will actually be honest in their dealings with you. I will never recommend them. It is franchised so perhaps at another location, the owners are more honest with clients.

This is the worst gym in the whole city, worst customer service. I used to come here every night after i get off work, i left my gym bag in the locker and someone stole it, i asked the associate at that time if he can check the cameras, he said the manager is the only one who can check. I came back the next morning and manager said she can't check the cameras only the owners can check it and she said they won't check it because it's a minimal issue for the owners because they don't care about there customers belongings and she added this happens all the time and no one ever check the cameras. Basically the owners are inviting thieves to their gym. I had all my stuff in the bag. So sad i had the membership for this kind of gym. Gonna cancel the membership now and never ever coming back.

I went to this planet fitness location one week ago, as I was shopping around to find a gym to work out in. I read the reviews and it seemed to be a good gym; however, I was not satisfied with the customer service I received. At 7:25am on Sunday, I entered the gym and I was greeted by two women. However, that's all I received from them. As someone who was a day pass user, I read on the website that "day pass users are REQUIRED to receive a club tour" to which I never received. I asked if I could receive a tour but the two women ignored me. They seemed more interested in finishing their conversations than to give a club tour. So I walked around by myself, looking for everything and used one of the machines, but I wasn't sure how to get all functions working.Needless to say, I hated my experienced at this location!! I don't want to feel lost when I'm in a gym or feel stupid when I'm using one of the machines. I want to feel welcomed at a gym and have fun, but I rather try a different location than this one.

Love love my gym. They have great prices right now so if u r looking come here. They have allot of machines to the point of me never seeing anything like it at any gym I have been to so I love that even more. This location does not have the pool or spa but it does have tanning beds n massage beds n if u pay the for the black card which is super cheap right now then u can have those to use as well as a trainer n many classes to try.

This place has been long forgotten and abandoned by the corporate. Most equipments are broken here and no matter how hard the staff work here they cannot replace damaged equipment. I believe the corporate doesn't care for the neighborhood and it's people. AC also doesn't work well and sometimes the place too hot for working out. If it wasn't for the Chicago Street location I would have cancelled my membership along time ago. The staff are working as hard as they can and I don't blame them. But planet fitness management needs to take care of this place better.