XSport Fitness in Naperville offers a comprehensive fitness experience, 24/7. The facility includes an extensive array of workout equipment, varying from standard machines to specialty items. Staff members, particularly those recently joining, have improved cleanliness and customer interactions drastically. Personal training services receive mixed reviews, with some trainers highly recommended by members. Despite some challenges with managing high customer volume and maintaining facility cleanliness, the gym continues to offer affordable memberships and diverse amenities.
Pros:
- Open 24 hours, offering flexible workout times.
- Large selection of equipment and machines.
- Affordable membership options.
- Some staff members, like Luke, are dedicated to maintaining cleanliness.
- Friendly and helpful staff overall.
- Offers varied amenities, including a lap pool and sauna.
- Positive experiences with several personal trainers.
- Not overly crowded except during peak January times.
- Facility upgrades evident, particularly in cardio equipment.
- Community-focused atmosphere with family-friendly services.
Cons:
- Inconsistent cleanliness across the facility, particularly in saunas, steam rooms, and pool areas.
- Some equipment often broken or in disrepair.
- Cancellation and billing processes are complicated and customer service is often lacking.
Location / Contact
- Address: 2780 Fitness Dr, Naperville, IL 60564, United States
- Phone:+1 630-548-9400
- Website:xsportfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.2-star.
This business has 120 reviews.
The address is: 2780 Fitness Dr, Naperville, IL 60564, United States .
The contact number is +1 630-548-9400
This service is listed under Fitness Center .
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Caleb Sjordal
9 months ago
Been going here for awhile now, machines can sometimes need repair a little longer than I’d prefer and as with any public gym there are sometimes it is very crowded. The size of the gym does manage the busy times pretty well, I have never not gone just because its 5/6 oclock and I know it will be busy. Pretty nice selection of machines too allowing for variety in every workout you do. Staff is always friendly and attentive even at later hours.
Lisa k
9 months ago
It can get a little dirty and crowded at times, but overall nice place to work out.. It has a little lap pool and water fitness classes in the morning.
Marvin W
10 months ago
Gym is ok. Equipment is a little dated but they have all the equipment you need for a great workout. Their treadmills are a but noisy and unstable. I typically use the treadmills near the basketball court because they seem to be very sturdy and make minimal noise when running on them. Overall the gym is enough for me to get a good workout in. It's just not as nice as I would like it to be.
Michelle Bello
10 months ago
I like this gym. The staff is very friendly and it’s pretty clean. Has an affordable monthly price
Brian Barajas
10 months ago
Nice and clean place lots of equipment.Only thing i didnt like was the person that signed me up seemed upset and didnt offer a tour or explain the amenities and cancellation policy just a signature and a goodbye.But we all have our bad days and i really didnt care because of how nice the place is compared to other gyms
Farhan Mohammad
10 months ago
Worst gym I've ever been to in my life! Have all the amenities but everything is disgusting. Huge team of workers but all of them are ego tripping. I wasted so much money here for no reason. Disappointed is an understatement.
Ashley Noack
10 months ago
Gym definitely lost its spark after Harris was transferred. Should maybe teach the new manager some hospitality. Darius is the best trainer though!
R M
10 months ago
They open 24/7 which is perfect for me. The space is huge and a lot machines to work out.Cleanness needs some attention especially the pool and jacuzzi. Also Swimming pool is cold all the time which seems like the heater is not on.
Garage Door Technicians
10 months ago
I am a member of this gym since they opened their doors on 2005. Over all good experience throughout years however in last two to three years the service went down drastically specially sanitation. Dirty equipments, dirty mirrors and super dirty bathrooms and I was so close to shift to Lifetime. Luckily a young determined and hardworking gentleman by the name of Luke joined the management team most recently and ever since everything is improved dramatically. Much cleaner equipments , mirrors and bathrooms. I noticed he constantly making sure everything is neat and clean. I was so impressed by his hard work that I offered him to buy his lunch and he refused. I am writing this review to thank Luke and appreciate his hard work.
Jeremy St. John
11 months ago
Good access to a variety of machines and a nice space for an affordable price