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XSport Fitness in Naperville offers a comprehensive fitness experience, 24/7. The facility includes an extensive array of workout equipment, varying from standard machines to specialty items. Staff members, particularly those recently joining, have improved cleanliness and customer interactions drastically. Personal training services receive mixed reviews, with some trainers highly recommended by members. Despite some challenges with managing high customer volume and maintaining facility cleanliness, the gym continues to offer affordable memberships and diverse amenities.

Pros:

  • Open 24 hours, offering flexible workout times.
  • Large selection of equipment and machines.
  • Affordable membership options.
  • Some staff members, like Luke, are dedicated to maintaining cleanliness.
  • Friendly and helpful staff overall.
  • Offers varied amenities, including a lap pool and sauna.
  • Positive experiences with several personal trainers.
  • Not overly crowded except during peak January times.
  • Facility upgrades evident, particularly in cardio equipment.
  • Community-focused atmosphere with family-friendly services.

Cons:

  • Inconsistent cleanliness across the facility, particularly in saunas, steam rooms, and pool areas.
  • Some equipment often broken or in disrepair.
  • Cancellation and billing processes are complicated and customer service is often lacking.

Location / Contact

Rating Stats

3.2

out of 5.0

41 reviews
5.0
18 reviews
4.0
19 reviews
3.0
10 reviews
2.0
32 reviews
1.0

Reviews (120)

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Liked the gym and my personal trainer Ryan! He is super nice qnd accommodating.I tried lowering my membership tho and it was a pain to do it so I just left it as it was bc I had no other choice. They also took forever! to give me my free month for referring friends.

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This place has changed my fitness routine all around. I’ve never wanted to go to a gym before but I find myself craving the need to go whenever I have downtime. The amenities are great and the trainers are awesome! Such a great vibe and atmosphere.

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Signed up for a membership with xsport and they were great at making me feel comfortable my first day. They set me up with a trainer for my first day, Devon was the trainer and he did a great job. Very knowledgeable about the body and the equipment. The gym was clean plenty if equipment and the staff was friendly and attentive. Highly recommend!

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I been with this gym since 2015 but cancelled my membership during the pandemic. I called to reactivate my membership yesterday and J was so polite and very informative. I was able to do everything on the phone. Thanks J for a great attitude and experience!

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Guss was and is always helpful. Was patient and showed me around the gym. Answered all my questions! Veryyyy helpfulllll!!

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For the money that all the xsport members pay this facility has gone months without anybody to be able to clean the woman’s bathroom/Locker room maybe the men’s bathroom to but I don’t know, but the woman’s locker room is disgusting this is not acceptable

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Solid facility. Could use some cleaning / tidying up but solid equipment for anyone looking for heavy lifting. A few pieces that I missed from my home gym but if I lived in the area would def be a facility I'd carry a membership to. Will def visit again should I find myself back in the area..

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Overall, this location has a lot of equipment that you won't find at other XSport gyms. What has made my experience even better was training with Sasi, who has been very helpful and an important part of why I've been able to progress in my fitness goals. He doesn't tell you what you want to hear, but instead tells you what you need to hear, and that is worth so much more in the long run. While training with Sasi, I've been able to achieve some of my fitness goals because he pushes me to do more, even if I think I can't.Sasi is the reason why I give this location a full 5/5 stars, and I think that this gym would benefit from having more trainers like him!

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Stuff breaks here all the time and I mean ALL THE TIME. Everyday their is a different machine broken they fix it in a decent amount of time. Mens steam-room has been broken for a month, I called them 3 weeks ago and they said they ordered the parts but yet its still broken. Its a good gym for the price and has everything you need. Only reason its getting 2 stars because their making A LOT OF MONEY $$$ And not upgrading the equipment. Only upgrades I seen was the cardio equipment what they already have 50 machines for. They need start spending the money in the right places* A lot of the weight equipment gets broken or really worn down. Spent 10,000$ on more cardio equipment while they could upgrade and fix couple things in the weight room for a quarter of the price they spent on new cardio equipment 👎

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Ladies and Gentlemen’s if you really need someone to push you and get u in the Gym that’s the place and make yourself a favor get a personal Trainer, my experience with Sean was one of the kind I can tell you that! He will push you to your failure but it will be a great one! People get in the Gym and get that summer Body! They build warriors👌😎

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.2-star.

This business has 120 reviews.

The address is: 2780 Fitness Dr, Naperville, IL 60564, United States .

The contact number is +1 630-548-9400

This service is listed under Fitness Center .

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