Big Sky in New Britain is a top choice for gym enthusiasts, offering modern facilities, a wide range of equipment, and exceptional customer service. Located at 1185 W Main St, this gym is known for its cleanliness, friendly staff, and well-maintained machines. Personal trainers, like Cary and Trevor, are highly praised for their dedication and expertise. The gym also features amenities such as protein shakes, tanning, and hydro-massage services.
However, it is important to note that some clients have faced difficulties when trying to cancel their memberships. Overall, Big Sky provides a welcoming and supportive environment, making it a favorite in the area for many members.
Pros:
- Clean, modern facilities
- Wide range of equipment
- Friendly and supportive staff
- Highly praised personal trainers
- Well-maintained machines
- Variety of amenities like shakes, tanning, and hydro-massage
- Convenient location
- Spacious, with two floors of workout space
- Positive and welcoming atmosphere
Cons:
- Difficult membership cancellation process
- Some issues with broken machines not being fixed promptly
- Complaints about additional fees and contract terms
Location / Contact
- Address: 1185 W Main St, New Britain, CT 06053
- Phone:(860) 224-1100
- Email:[email protected]
- Website:bigskyfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 1185 W Main St, New Britain, CT 06053 .
The contact number is (860) 224-1100
This service is listed under Gym .
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Jaison Casiano
1 year ago
Employees have great customer service, clean and friendly environment, encouraged to grow. Membership is affordable. Best gym available hands down.
Bobby Landires
1 year ago
Excellent gym and facilities. Very friendly staff. Safe place to work out with a lot of variety. Julia was very nice and helpful.
Lucy El Amri
1 year ago
Big Sky New Britain is amazing. The front desk staff have great bartending skills and are super nice!
Issar Nisan
1 year ago
Great gym. Clean, well equipped, great staff. Thanks for what you do
Destiny Lopez
1 year ago
They don't have a hot tub. But the equipment is good the environment is cozy. Comparing in price this is a good place to start.
Lacy
1 year ago
The staff is super friendly and they have every piece of exercise equipment you could be looking for, and the shakes are huge definitely recommend trying them
Pawel Chudacz
1 year ago
They gave me a free one month membership promising that I may cancel it at any time ,Find out later they made me signed a one year contract with no possibility to cancel.
Liam Cavanaugh
1 year ago
A fantastic gym with some really awesome staff members. The people are very warm and welcoming and the gym atmosphere is comfortable and fun!
Ellesandra Calderon
1 year ago
Have been coming here on and off for the past 10 years. Great gym, friendly people. Jessie is an awesome personal trainer and Trevor makes the best protein shakes!
mark threlkeld
1 year ago
The facility and staff couldn’t be better. Trevor at the front desk is super friendly and helpful. He also makes a great shake. #happymember