The Edge Fitness Clubs

The best gym ever!  The staff are very personable and have great energy.  My husband and I absolutely love Bradley for PT.  He’s very knowledgeable, I started weight training 2 years ago and he has taught me so much about training in general, proper form, eating properly and how to maintain a healthy lifestyle.  Bradley has also worked with my husband who’s been training with weights his whole adult life and has managed to challenge him and help him reach his training goals. My husband really looks forward to training sessions with Bradley, he’s very positive, patient and fun.  We both highly recommend him for PT.  Another favorite of ours is Ashley, the Club Manager.  Ashley has a great attitude as well and has resolved any problem or issue we’ve had with ease and a smile on her face.  If she spots you in the gym she always says hello and greets you by your name and considering how many members they have that can’t be an easy thing to do.  If you have any questions about Club Promotions she is always willing to stop what she’s doing and help you, she’s a great asset to the Club.  Overall, we enjoy The Edge, the staff and we always recommend it to friends, we definitely enjoy our time there.

This gym is not a place to go if you are new to the area or in town for a few days. They try to advertise a 3 day pass yet if you have an out of state ID you are told to take a hike. Customer service was terrible and could not even explain the logic behind the policy.

Gym is nice but my god this isn’t a night club. Tone it back on the music so I can actually hear myself think. Also people are constantly screaming in this gym . Can we get some initiative from staff to say something to them . It’s obnoxious. And yeah this review prolly sounds snobby but I’m just saying what everyone is thinking so consider it as constructive criticism.

It was nice. Lots of machines and different variations of traditional workout machines. Great locker room. Weird people in terms of attendance but the staff was amicable.

Great gym, friendly staff, and tons of clean equipment! Plenty of classes, watch movies while you do cardio, and a great sauna. They just renovated the strip mall area. Conveniently located near New Britain and Newington, and right next to West Farms Mall. Close to I84, and just 10 minutes to West Hartford Center.

Good place, very clean and lots of equipment. I always worry about "big gyms" like this because you usually get meat heads and people occupying multiple pieces of gear, but I haven't had that experience here. Pretty respectful clientele.

It’s a great gym that has everything you would need to reach your goals. I personally wish the gym had a wider selection of music and a proper playlist. I tend to hear the same songs playing every time I go in the strangest order. For example songs will go from rap, to something sad, to R&B and then to Pop. It would be better if the songs flowed and were not at random. Aside from that, I would highly recommend this gym to anyone starting out.

Find a gym that will let you pay month to month. The edge is financially managed by ABC fitness which is a ridiculously difficult company. You basically have to die to get out of a contract.Even when you move if you are within 15 miles of the gym you will not be able to cancel a membership regardless of how long it may take to travel to that location. For the valley area, if you relocate to Avon or canton you maybe 30+ minutes but within the 15 mile radius. It will take months to find out if they 'approve' your request to cancel the membership, during this time the company only accepts communication via email so you have no ability to call and ask the status of the request.I have been a member of the edge for years and do not understand how I am still under contact with them, this company has horrible customer service. Buyer beware

Good gym. Never been to one in my life. Everyone is helpful and respectful. Music is a little too loud and club music but it's good otherwise. Lots of machines and amenities as well.

I’ll end up canceling my membership go back to la fitness, they can’t keep up controlling temperature in sauna and I have that. Someone pours water on the thing and it turns off and they don’t fix it on time. They could just leave a camera in sauna at the corner on top to see if anyone pours water.