Crunch Fitness - Port Chester

Where to start… not only is it fair priced, and has loads of good equipment and things to do as a member, but the team at the front desk is very welcoming. Lots of gyms claim to be a “family” and claim to be a judgment free zone. Crunch is true to those statements. I will be a member here as long as I can. I recommend joining if you haven’t!

I love it here!! I’ve been going here for almost 2 years now, I look forward to going everyday with my gym buddy, Molly. When we walk through the doors, we are immediately greeted by the staff which makes the workout 10x better. There are various machines and equipment to use during a workout and it pays off, everything is very efficient and great to use. Molly and I have seen drastic results from this gym and I recommend everyone join Crunch Fitness!

I absolutely love Crunch- Port Chester! I work close by for the summer and being in college, their 3-month student membership is perfect for me. This is my second year using this location and I couldn't be happier. All managers and staff are super nice and take the time to get to know you/your goals. Everyone is friendly and the gym is always super clean. Having a gym that is open early and stays open late works great with my schedule. Crunch has everything for beginners and experienced gym-goers! When you join, you even get a free training session with one of the many certified trainers. I cannot recommend this place enough!!!

Great atmosphere plenty of weights machines and cardio equipment and the staff is amazing primarily Jonathan who really cares about the gyms appearance

Convenient to my work and clean place to workout. Best to go in the mornings, night time gets crowded if you want to lift.

STOP STALKING ME!!!! Please stop calling me!!!!!!! I live in Suffolk County, no where near your crunch fitness. I accidentally chose the wrong crunch fitness 2 months ago for a day pass and you have been calling every single day since! I have already answered two months ago and explained this and asked to be taken off the list, yet I’m still being harassed every single day! How many of your numbers do I have to block for you to get the point?!STOP CALLING ME. TAKE ME OFF THE YOUR LIST.

Joined January 2nd 2021 due to NYSC never adding their classes back in. I honestly just come for the classes. All the Zumba and yoga instructors are awesome! Tracy T by far is the best for weights and pilates classes, I really wish she taught in evenings/weekends too. One thing that sucks about this place is there are NO yoga/Pilates evening classes.

During Covid I moved away from the town this gym was located. I emailed and called the gym multiple times attempting to cancel my membership, but there was zero response. A year afterwards they sent me documents saying that I owe them hundreds of dollars (they sent me two documents around the same time with different amounts of money that they think I owe them). Not a trustworthy owner/business stay away

TLDR: almost impossible to quit this place, join at your own risk.Facility is fine but they make it VERY difficult to cancel your membership. I looked online on how to cancel and it said to email Crunch so I did. After still getting charged despite two such messages I went in person to cancel and was told that the manager had to be there, and of course they weren't that day (Saturday). Naturally the manager is only available at days/times I am working so it's hard to come in. When I call during my lunch to try and come in quickly of course they are busy.Making people jump through all these hoops to quit, especially during COVID, is just malicious and greedy.

If I could give this gym less than 1 star, I would. They are a complete disregard for their clients, a lack of communication skills, and human decency. I am trying to cancel a membership. I have called multiple times with no return phone call. I emailed the manager and got no email back. The front desk tells me the manager is too busy. They also stated that due to the pandemic they extended my contract so I now have 7 months left on it. It should have ended in January. I will be moving out of Port Chester in 3 months and am stuck paying for a facility I cannot even use. The guy at the front desk basically told me there was nothing else that could be done.