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New York Sports Club in Scarsdale offers a convenient location in the Vernon Hills Shopping Center. With a wide range of equipment and classes including spin, yoga, and pilates, it caters to various fitness needs. The staff and trainers are generally friendly and helpful, making it a welcoming environment.

However, the club faces several issues such as outdated and poorly maintained equipment. Many members report difficulties in canceling memberships and inconsistent customer service. The gym can get overcrowded, especially after school hours, creating an unpleasant workout experience for some.

Pros:

  • Convenient location
  • Wide range of equipment
  • Diverse classes available
  • Friendly and helpful staff
  • Knowledgeable trainers
  • Free and ample parking
  • Consistent club cleanliness
  • Extended opening hours
  • Quiet atmosphere during early hours
  • Management is respectful

Cons:

  • Outdated equipment
  • Difficult membership cancellation process
  • Overcrowded during peak times

Location / Contact

Rating Stats

3.4

out of 5.0

25 reviews
5.0
6 reviews
4.0
10 reviews
3.0
14 reviews
2.0
25 reviews
1.0

Reviews (80)

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I came with 3 other members for the day and the policy on not needing an adult if you’re underage had changed as of the beginning of the month. They hadn’t sent out an email to members or made any sort of announcement and I find it very unprofessional that the only option they gave me was to become a member? I can’t come for one day without my parent present but I can sign up for a full membership? It’s ridiculous and completely idiotic it’s mind blowing.

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Thank you for great feedback Kieran! We’re so happy your membership experience is going so smoothly. We love to provided great service to awesome members like you. If you ever need anything please do not hesitate to reach out to [email protected] again!MarcDigital Member Relations Manager

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Thank you for the great feedback Brian! We’re so happy your membership experience is going so smoothly. We love to provide excellent service to awesome members like you. If you ever need anything, please do not hesitate to reach out to [email protected] again!Here to Help Team

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Emily and Maria are the Best!!! The spot on 80th is nice.

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Okay gym...A little bit dated equipment and missing some key pieces. Good value though.

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Very Nice , No Complaints.

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Been going to this location for a few years now. Has all the weights and exercise equipments that I need to get a good workout. So what it doesn't have a basketball court, a pool, and other amenities that other NYSC locations have. I'm there to lift and that's exactly what I'm going to do.

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Manager there is a liar and misrepresents fees as well as not answering calls. I’ve asked them to cancel my membership 9 months ago and I still get charged and have to dispute the charges. Unbelievably mismanaged.Again I get emailed that you are trying to charge my card literally over 12 months since I’ve cancelled. WORST MANAGEMENT IN THE WORLD. OLD GM, NEW GM, doesn’t matter. All horribleUpdate: still the worst.

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Great gym

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5 Stairmaster machines are all broken. 3 of them have been broken for at least 1 year.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.4-star.

This business has 80 reviews.

The address is: 696 White Plains Rd, Scarsdale, NY 10583, United States .

The contact number is +1 914-472-2800

This service is listed under Gym .

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