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New York Sports Club in Scarsdale offers a convenient location in the Vernon Hills Shopping Center. With a wide range of equipment and classes including spin, yoga, and pilates, it caters to various fitness needs. The staff and trainers are generally friendly and helpful, making it a welcoming environment.

However, the club faces several issues such as outdated and poorly maintained equipment. Many members report difficulties in canceling memberships and inconsistent customer service. The gym can get overcrowded, especially after school hours, creating an unpleasant workout experience for some.

Pros:

  • Convenient location
  • Wide range of equipment
  • Diverse classes available
  • Friendly and helpful staff
  • Knowledgeable trainers
  • Free and ample parking
  • Consistent club cleanliness
  • Extended opening hours
  • Quiet atmosphere during early hours
  • Management is respectful

Cons:

  • Outdated equipment
  • Difficult membership cancellation process
  • Overcrowded during peak times

Location / Contact

Rating Stats

3.4

out of 5.0

25 reviews
5.0
6 reviews
4.0
10 reviews
3.0
14 reviews
2.0
25 reviews
1.0

Reviews (80)

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It's AWESEOME! when its closing time Terrell works out too. He doesn't rush you to leave which makes my late night workout even more intense with that extra 10-15 mins it takes! thank you so much

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Machines frequently broken...I told staff 3 weeks ago about damaged machine and as of today, it still was not repaired. Staff unavailable for assistance...and doesn't seem to respond to reported problems.Classes have been great.

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Great gym. Has everything i need. Please be ready to replace the Punching bags or get more. You are down to 1 good one for the entire gym to use.

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alot of the equipment is broken this club not the same when I first joined the staff the had were so friendly and helpful the staff now is terrible. they just done care. awful. If I can find another club I would go. the money we pay all machines should be working.

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very disorganized, employees and management lie about membership cost, and have hidden fees, their contracts are built for you the consumer to never get out of, and if you do your gunna have to pay more then what you think. They just send you the contract they don't even explain in the contract the specifics of their fees hence why they are "hidden fees" certain wording is used to mislead the custom into believing they understand what they are reading. They start off friendly and inviting , but once your ready to leave or you figure out how their pyramid scheme works for abusing the customer , they get aggressive. I constantly hear workers at the front desk complaining about working conditions and being unhappy in their work environment and being understaffed. stay away, nysc are thieves and once you sign that contract that's it they have got you. Enter at your own risk. If I were to give you a suggestion for a gym to work out at an try blink fitness. I recently went there after leaving nysc and I'm really happy. STAY AWAY FROM NYSC

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For the price its a bit out dated. By the appearance id expect this to be a $20 a month gym. The gym itself is very small, the locker room and shower area is cramped and could use a good renovation.I gave it two stars because they went above and beyond for the cancellation process. Usually its a real headache to cancel a gym membership. The manager, Mike, allowed me to shoot him an email for the cancellation and it was done.

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This gym is very crowded with equipments often broken. What is worst is its marketing approach. They will always tell you that there is a deal ends today to entice you to sign up if you are new. Once you sign up, they don't give a damn about you, their attitude are rude, and you can't downgrade the membership as they will ask you to pay full price. There is always promotion going on, but that is only available to new members so each member pays different membership fee. Can you imagine that? You pay 40, the new member only pays 20, when you ask for price match, they admit the price difference but just rudely reject your request of price match !

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The decline of this club is astonishing ... how can management allow this place to fall to such disarray? Broken equipment everywhere.Staff is never around to ask a question, dirty change rooms, broken lockers, etc. The spin bikes are falling apart ... I am surprised nobody's been hurt by the lack of fixing the equipment. This place looks like it should be in a third world country not in one of the best areas of Westchester. I cancelled my membership after many years.I wrote to the customer service," heretohelp"... two months ago and nobody responded- they just don't care! Is the company going bankrupt ...?

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super crowded

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Great gym

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.4-star.

This business has 80 reviews.

The address is: 696 White Plains Rd, Scarsdale, NY 10583, United States .

The contact number is +1 914-472-2800

This service is listed under Gym .

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