The New York Sports Club (NYSC) in Larchmont offers a mix of fitness options suitable for various workout routines. Located at 15 Madison Ave, this gym features a two-floor layout with multiple machines, a cycling room, and offers classes like Zumba. The staff, particularly the general manager, are praised for their friendliness and professionalism. However, issues like cleanliness, outdated and broken equipment, and poor management responses have been highlighted by several customers, affecting overall satisfaction. The gym's hours vary throughout the week, with early closures on weekends, which may not suit everyone.
Pros:
- Convenient location
- Friendly and helpful staff
- Clean bathrooms and facilities
- Good variety of machines and classes
- Positive environment
- Well-maintained equipment
- Flexible membership options
- Knowledgeable trainers
- Consistent cleaning practices
Cons:
- Outdated and broken equipment
- Poor customer service and management
- Issues with cleanliness in specific areas
Location / Contact
- Address: 15 Madison Ave, Larchmont, NY 10538, United States
- Phone:+1 914-834-7700
- Website:newyorksportsclubs.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.5-star.
This business has 80 reviews.
The address is: 15 Madison Ave, Larchmont, NY 10538, United States .
The contact number is +1 914-834-7700
This service is listed under Gym .
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Clayton Jeffrey
1 year ago
This gym is always clean and well sanitized. The energy is awesome and the staff is truly amazing
Edward Jarvis
1 year ago
Not the most up to date equipment, but it still gets the job down. The 3 stars is because more often than not, they close at 8 and not 10. Which sucks because I get out of work later on and I enjoy the gym after work. Sucks they don’t stay open until 10 like they are scheduled for.
Justine Lagani
1 year ago
The WORST MANAGEMENT! I cancelled two years ago over the phone and wasn't charged so I thought everything was fine until recently I started getting charged again out of no where without my consent.I called this location to speak to a member representative and was told to go online and request a written cancellation, which I never heard back from. So, I decided to call and speak to the manager who apparently never works and never calls your back. I called almost everyday for two weeks and was told the manager was either with a client or not in. I am so disgusted with the lack of communication and audacity to start charging me after two years of not being billed.
Sal Strazza
1 year ago
Leg Curl Fixed After 5 months .. Place Seems Cleaner . We Are On The Right Track..
Samuel Rogers
1 year ago
I like the people - very friendly and supportive of you wherever you are on your life and fitness journey. Equipment isn't bad for the price. Some older machines, but they are usually switching out with newer models. There are good classes at a basic and intermediate level. So not too intimidating. All in all, I recommend it!
J SwansonXLV
1 year ago
Nothing against the gym, they have great staff, awesome clean up crew that always be sure the job gets done. Only down side is the hours, I don’t blame nobody there as a whole I just believe it should be open later for people who maybe can’t come in early all the time or if someone does wanna go early in the mornin, but besides that never the less my experience for the past year has been fantastic,great people to talk to, nobody has an issue if you have a bench before them or not,so my only complaint is the lack of hours,appreciate your time if anyone has read this and thank you in advance.
Robert Evans
1 year ago
Hi Robert, thank you for your 5-star review of our Larchmont facility! If you wish to expand further on any other feedback, please contact us at [email protected] again,HereToHelp Team
bzeldin82
1 year ago
Bzeldin,WOW! Thank you so much for your 5-star rating of our Larchmont location. We appreciate you taking the time to leave this review. We hope to see you again soon. If you ever need assistance, you can always reach us at [email protected] again,Here to Help Team
Damien Germino
1 year ago
Damien, thank you so much for your support! We love to provide excellent service to awesome members like you. If you ever need anything, please do not hesitate to reach out to [email protected] again!Here to Help Team
Jake
1 year ago
Thanks for the 5 star review of our Larchmont gym, Jake! We appreciate that you shared your experience. We hope that you have a continued top notch experience.Your partner in fitness,Here to [email protected].