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The New York Sports Club (NYSC) in Larchmont offers a mix of fitness options suitable for various workout routines. Located at 15 Madison Ave, this gym features a two-floor layout with multiple machines, a cycling room, and offers classes like Zumba. The staff, particularly the general manager, are praised for their friendliness and professionalism. However, issues like cleanliness, outdated and broken equipment, and poor management responses have been highlighted by several customers, affecting overall satisfaction. The gym's hours vary throughout the week, with early closures on weekends, which may not suit everyone.

Pros:

  • Convenient location
  • Friendly and helpful staff
  • Clean bathrooms and facilities
  • Good variety of machines and classes
  • Positive environment
  • Well-maintained equipment
  • Flexible membership options
  • Knowledgeable trainers
  • Consistent cleaning practices

Cons:

  • Outdated and broken equipment
  • Poor customer service and management
  • Issues with cleanliness in specific areas

Location / Contact

Rating Stats

3.5

out of 5.0

20 reviews
5.0
10 reviews
4.0
7 reviews
3.0
8 reviews
2.0
35 reviews
1.0

Reviews (80)

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Average NYSC location

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Awesome

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Small but good

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I wish it had a second squat rack

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The only reason I stay faithful to this gym is that I live around the corner. Apart from that, it is rather disgusting. Especially on winter weekends, it smells of b.o. so badly that it takes a lot to not turn on my heel once I enter the club. There are a few middle aged men who seem to never have heard of deodorant, or that it is o.k. to shower BEFORE you go to the gym if you are a smelly old man. The equipment is often broken and some of it never gets repaired (missing, broken rubber handles). I don't think they ever get cleaned either. I feel like bathing in disinfectant after the gym, and I am normally not a germophobe.

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This gym has a polite, professional staff. Plus, the cleaning crew can always be seen doing their job. Although it's not the biggest gym in the world, it is a great place to try new things without feeling uncomfortable. The majority of patrons are focused and encouraging.

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Gym is always clean. Service is great and the machines are always working or repaired promptly.

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The people who work here are amazing-- friendly and relaxed. I often visit and they never turn me away. The equipment is clean and plentiful and all of it works well.Thanks for very good equipment and an excellent culture in your gym..Try it. Oh, there is parking and good ladies room showering facilities (I obviously can't speak for the mens' room!).

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.5-star.

This business has 80 reviews.

The address is: 15 Madison Ave, Larchmont, NY 10538, United States .

The contact number is +1 914-834-7700

This service is listed under Gym .

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