New York Sports Club

Haven’t been in this gym since it was re-opened after Covid. Sent the request to cancel my membership in the beginning of September. No response. Sent another one in October. No response. Meanwhile I’m being charged for membership when I’m not attending the club. So got on the phone with club (lady on the phone was very nice though) but I can’t get reimbursed for the time I was not attending, because they never got a request, and they have me as active member. So I have to file some kind of claim form to get my money back, when I wasn’t using club since re-opening after covid. Just ridiculous and frustrating.

We went to this gym because is the closes one to our home since they close the one in our town.( In mamaroneck.)We wanted to go back to the gym but were not sure which one to go. We went for the first day to larchmont they offered us a free day pass trial. (That was nice). However they asked me for my driver’s license saying that they must have to keep it while we’re trying the gym. So we gave them the license. They look not to be organized we we finished amd we were going back home. I went to ask for my drivers license the guy at front desk start looking for it. And he said he could find it. And didn’t apologize nothing. Just said you can go and comeback tomorrow. I nicely told him I have to drive I must need my license he didn’t care that and start literary yelling at me saying I have to leave the gym he don’t have my drivers license and if I want I can come tomorrow it was no profesional at all the way he act the worse he was yelling at me even was not my foult. I was only asking to have my drivers license back. I recorded him because he was yelling at me and telling me I must have to leave he can’t do anything for me at this time. Hope the manager can see this and make sure fire this guy. If he doesn’t want to work there why they have him in the front desk. ? This happened by 8 Pm to 10 Pm when we leave the gym. Actually I will make sure to tell all my friends that get out of that gym. this was so terrible. At least could be polite and not just start yelling at me trying to intimidate me when it was their foult for not being organized.

Multiple machines broken, locker room shower door stays ajar. These are things that should have been addressed, the Larchmont location is already small to begin with so it doesn't leave you many options. I do however find the staff to be very pleasant thus far, first week at this location. Will update if and when thing change.

This review is for the Larchmont Club in Westchester, NY:The club has not enough stations with disinfectant plus paper wipes. Mostly wet wipes and spray bottles. I find paper wipes efficient to dry off the disinfectant from the very wet wipes, allowing others to sit on the equipment w/o waiting for it to dry.The water fountain in the men's locker room does not work. I did not find any other water source in the basement level where the free weights are.I do not know what the temp. in the sauna is set to. It is much lower than in Dobb's Ferry (184F +/-) and does not represent a "Sauna" to my understanding.Here something more serious, real non-sense I can not get comprehend, so I posted my review on Google:Today 2021/09/07 around 8 am, I encountered the most disturbing cleaning ritual I have seen in an NYSC club. One team member walked around with just a spray bottle in his hand and was spraying equipment and free weight while walking. The air was filled with the aerosol which made me leave because I already breathed in some of it which made me cough. When mentioning to the person that this is not the right way to clean or disinfect, he answered that he does what he was told and I should talk to a manager.When I left the club I saw the same ridiculous procedure of spraying being applied by another staff member as well.I wish whoever applied this cleaning policy to rethink it because this is a health hazard.

I was never a gym person, especially of large gyms - but this location in Larchmont is a perfect sized location with two floors. It is super clean and well managed. The staff are extremely friendly. The general manager Tabitha is amazing! She is super sweet and very welcoming. It always makes my day when she is in the front. I highly recommend coming here.

Very good it is very clean nice to exercise

Clean . staff educated

Don’t recommend, they will steal your money from your bank account