Equinox West 92nd Street

This location does not allow single-access-location membership, instead they want you to pay $275 fee for all-access even to only use their single location.I was considering switching my home location to W 92nd as I moved. I’ve been an Equinox member in the city for years and have been able to do this in the past with their east side locations.W 92nd even wanted me to pay $35 fee just to come look/try out their facility. Very tacky, in my opinion. Again, I’ve been a member for years and other locations I’ve tried out when moving have always been more welcoming by offering multiple days for free to try their location out prior to switching over.I know covid hit everyone hard but this seems not very accommodating to the existing members of the Equinox brand.

Place is ok. Just not up to the Equinox standard. Most annoying things are:1. Classes have worse music and are less difficult than other locations2. Classes are full of noisy people shouting, talking during class, and generally not taking it seriously3. Some specialty machines have been broken for several months and not fixed by staff, even after multiple heads up

The staff was very nice. The club was very clean. I love the barre class.Only one thing imperfect is the shower room is too small.

I never joined as a member here as it was very expensive; however, the customer service was really fantastic. If you can afford it, I would recommend joining Equinox West 92nd street. However, please note, you can get equivalent workouts at more affordable NYC gyms as well (so don't break the bank to get a membership here). Other gyms simply aren't as clean, and the customer service isn't as great.

Ok, so as a disclaimer, I'm posting these reviews for my reference. I have an All Access Membership, and I want to visit as many of these as I can, to see which one I like most/would like to go to.My interests are powerlifting, Olympic weightlifting, swimming, so my review will be geared towards that.This one is my home base, compared to some of the others it's not incredible, but it's not terrible, comparatively either. In a nice middle.Four floors.Lower Level has locker rooms, a squat rack, deadlifting space. Some machines.Ground floor has The Shop, a cafe, the lobby, some cardio machines.1st floor has a squat rack, a deadlifting platform. Plenty of cardio machines.2nd floor has two squat racks, a deadlifting platform, some cardio machines, rooms for classes.Out of 10:Size: 6Luxury: 7Equipment: 8

My go to places everyday in my new life in NYC! I like the courses and instructors!The bath area is cozy! I wish they can have shower rooms like in w76!

Extremely overpriced. Nice gym but the prices are comical. Limited equipment compared to other gyms and some of equipment is broken. Some staff are very friendly and some are very rude.

I had an awful experience with one of the instructors in one of this location’s classes. I escalated it to the 92nd St manager and they took over two weeks to fully address (in email exchanges they noted they couldn’t even get a hold of the Instructor). Despite not returning for weeks after that, I had to pay for my membership as these types of experience are not grounds for cancelling. There are many other options for fitness and personal improvement that do have clients at the center and an empowering environment. Suggest to everyone on the UWS you look for others out there. I rarely write reviews but feel strongly about sharing one for this business so it helps others before making a Commitment. For reference, I signed under the Unlimited Membership.

Nice like pretty much all Equinox', I'd say this location isn't as good as the others in the city. Most annoying is probably how the equipment is spread across 4 floors. Sometimes I have to walk all 4 floors before I can find an open rack, just to have to walk down 3 more floors to do the next exercise.

Moved to the neighborhood recently. Had been a member of Equinox at the Park Avenue location before. Called ahead to see if I could join speak with a membership advisor. They said he would be there till 6/6:30. I said 6/6:30 sounds vague and asked if the front desk person if they could check because I didn’t want to go over there if he wasn’t going to be there. They said ok, got off the phone and checked. Came back and said to be there by 5:55 and I could see him. I biked over there and arrived at 5:54 and said I just called about membership. The front desk person said oh the membership person left 10 minutes ago. I was really frustrated, the manager came out and was defensive, did not empathize and came off as condescending. I said I was a member at another location and just moved here, I want to join, I came in per your instructions, if they could give me a day pass to make up for their error. Manager took no responsibility for their mistake and the front desk woman I spoke with wouldn’t admit her mistake. She said I could make another appointment .. hmm, why would I do that after that experience? For a club that claims to be the top in the city, the uws location left a very poor impression. If I’m going to spend their hefty monthly fee, I expect more. I was considering joining today. Terrible member service left me disenchanted with the Equinox brand. Won’t be coming back.