New York Sports Club at 3 Park Ave, New York, is a spacious and well-equipped gym with a variety of weight machines, cardio equipment, and workout areas. Members appreciate the cleanliness, friendly staff, and overall maintenance of the gym. The gym offers several convenient membership plans, although some users have reported issues with unexpected fees and billing. The facilities, while spacious, do show signs of aging in some areas and could benefit from updates, especially in the locker rooms. Despite these issues, many users highlight the helpful and professional staff, particularly Tommy and Tyree, who go above and beyond in customer service.
This gym is a great option for fitness enthusiasts looking for a comprehensive workout space with a welcoming community vibe. However, potential members should be mindful of possible billing inconsistencies and equipment maintenance issues. Overall, New York Sports Club offers a solid fitness experience with some room for improvement in certain areas.
Pros:
- Spacious and well-equipped gym.
- Variety of weight machines and cardio equipment.
- Clean facilities.
- Friendly and professional staff.
- Convenient location.
- Helpful personal trainers.
- Good membership options.
- Multiple locations throughout the city.
- Available classes and group workouts.
- Community-oriented atmosphere.
Cons:
- Inconsistent billing and unexpected fees.
- Aging facilities and equipment.
- Some maintenance issues, especially in locker rooms.
Location / Contact
- Address: 3 Park Ave, New York, NY 10016, United States
- Phone:+1 212-686-1085
- Website:newyorksportsclubs.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 60 reviews.
The address is: 3 Park Ave, New York, NY 10016, United States .
The contact number is +1 212-686-1085
This service is listed under Gym .
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Wyatt Smith
1 year ago
Incredible & spacious gym! I really appreciate the wide variety of weight machines, friendly staff & all the workout areas this gym offers. I would recommend stopping by if you are in the area!
Mike Martinez
1 year ago
I was charged over $300 in extra fees because I was assigned to the incorrect sports club (which I never once went to). No one ever mentioned anything about going to the incorrect club any of the times I signed in. I noticed the fees on my credit card statement. These fees were never refunded despite escalating the complaint to management.
Steven Chen
1 year ago
Very clean and well equipped gym floors, easy access from the street and friendly staff! Will be back .Thank you Tommy for a friendly check in experience
Ohene Opong-Owusu
1 year ago
Great times at this place! Tom is also the best employee ever 👌🏾 …
Walter Pizzi
1 year ago
Great facilities and customer service.
Don Johnson
1 year ago
Good service at the welcome desk. Especially helpful is Tom C. With a friendly disposition!
Matthew Moore
1 year ago
I got an e-mail notifying me that my membership had been cancelled. As I wasn't sure about keeping it anyways, I figured that was fine. And then went and joined another gym. Six months later I realized they had nonetheless kept charging me. When I brought it up to them, they refused to refund the $400 they had charged me over that time.ETA: Re, the response from the owner. I brought it up with the manager of the club, who escalated it to the regional manager. Both of them said they would not refund the money. They're aware of what they're doing wrong. They simply prefer to keep the money than to remedy it. "Great customer service" means being polite, as long as it doesn't cost them anything. Even when they had no real right to the money in the first place.
Joseph DeSanto Jones
1 year ago
Visiting NYC and our hotel (Mondrian) has a reciprocity agreement with this club. Convenient, clean facility with a solid amount of equipment, and friendly and informative staff. Shout out to AGM Tommy for the welcome and quick gym orientation!
Grace Choi
1 year ago
Just signed up today with Tommy. Very helpful and transparent with costs and what comes with the membership. The location is on the quieter side and well maintained. Highly recommend for those that are looking for a gym that has a good selection of equipment and multiple locations throughout the city.
Chris Leighton
1 year ago
Great gym, very well Equipped, staff is very friendly and it was super clean and organized. Not over crowded so it’s easy to get through a workout without waiting.