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New York Sports Club, located at 633 3rd Ave, New York, NY, offers a spacious workout environment with a wide variety of cardio and weight training equipment. The gym operates seven days a week with extensive hours on weekdays and provides multiple facilities like clean locker rooms and a steam room. However, ongoing maintenance and service issues, including underperforming saunas and unresponsiveness to customer complaints, may affect your experience. Membership management problems have been frequently reported by patrons, so careful considerations are necessary before joining.

While the gym never feels too crowded, ensuring you find all equipment in place can be a challenge. Be prepared for potential issues with cleanliness in certain areas and make sure to confirm the availability of amenities like towels before planning your visit.

Pros:

  • Spacious workout environment.
  • Wide variety of cardio and weight training equipment.
  • Multiple facilities including steam room and locker rooms.
  • Rarely crowded, even during peak hours.
  • Convenient location.
  • Professional and friendly staff.
  • Clean locker rooms.
  • Large quantities of showers and lockers.
  • Recently renovated with new machines.
  • Open seven days a week with extensive hours on weekdays.

Cons:

  • Saunas and steam rooms often underperform or are not clean.
  • Frequent problems with dumbbells and accessories being disorganized.
  • Customer service issues, especially with membership cancellations and billing.

Location / Contact

Rating Stats

3.6

out of 5.0

27 reviews
5.0
5 reviews
4.0
4 reviews
3.0
10 reviews
2.0
14 reviews
1.0

Reviews (60)

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It's a big space!They've renovated with new machines etc

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Worst experience ever. They kept charging me for two locations for months while blocking access to both. It took me so many hours waiting to see someone in person (as they say account changes should be done in person) to resolve my gym access issue but after few weeks same problem again and they didn’t let me workout due to again gym access issue.

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Just a low quality gym, no AC, old equipment, small. Do it if you can get a bargain on a membership

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Do not get a membership here unless you enjoy being treated like garbage. We quit our membership here and discovered months later that we were still being charged. That's ok, right? Businesses make mistakes, right? But sadly this went on for close to a year. NYSC proved utterly impotent in getting this resolved. Manager Marvin ducked, dodged, didn't return calls or emails, made false promises about it being resolved, and ultimately, once my husband actually went there and pinned him down, claimed a check had been issued and so it was out of his hands. Guess what? No check ever arrived.

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Note: Edited review post-covid shutdown as my previous displeasure with the gym is no longer of concern as the gym has improved significantly.

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As a guy who uses a lot of different clubs around the city due to work this is my favorite one.

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Please update the hours on the web. I was not aware Saturday / Sunday closing was 4pm (vs 5pm). Staff did not seem pleased to wait a minute after 4p.

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I went there first time today. I like it over there and very comfortable. I wish this club hours was extended.

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This class will make you stronger. Great instructor encourages any/ all who push/try.

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Cardio machines are ALWAYS broken. I have called this location twice to cancel my membership after they increased the cost by $20/month. The woman on the phone said she would cancel it and then didn’t so I continued to be charged. When I called them to inform them of the mistake they said there was nothing they could do about the charge but they claimed to cancel it…I guess we’ll see.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.6-star.

This business has 60 reviews.

The address is: 633 3rd Ave, New York, NY 10017, United States .

The contact number is +1 212-661-8500

This service is listed under Gym .

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