New York Sports Club, located at 633 3rd Ave, New York, NY, offers a spacious workout environment with a wide variety of cardio and weight training equipment. The gym operates seven days a week with extensive hours on weekdays and provides multiple facilities like clean locker rooms and a steam room. However, ongoing maintenance and service issues, including underperforming saunas and unresponsiveness to customer complaints, may affect your experience. Membership management problems have been frequently reported by patrons, so careful considerations are necessary before joining.
While the gym never feels too crowded, ensuring you find all equipment in place can be a challenge. Be prepared for potential issues with cleanliness in certain areas and make sure to confirm the availability of amenities like towels before planning your visit.
Pros:
- Spacious workout environment.
- Wide variety of cardio and weight training equipment.
- Multiple facilities including steam room and locker rooms.
- Rarely crowded, even during peak hours.
- Convenient location.
- Professional and friendly staff.
- Clean locker rooms.
- Large quantities of showers and lockers.
- Recently renovated with new machines.
- Open seven days a week with extensive hours on weekdays.
Cons:
- Saunas and steam rooms often underperform or are not clean.
- Frequent problems with dumbbells and accessories being disorganized.
- Customer service issues, especially with membership cancellations and billing.
Location / Contact
- Address: 633 3rd Ave, New York, NY 10017, United States
- Phone:+1 212-661-8500
- Website:newyorksportsclubs.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.6-star.
This business has 60 reviews.
The address is: 633 3rd Ave, New York, NY 10017, United States .
The contact number is +1 212-661-8500
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
People Also Viewed
tomoalfredo castro
4 years ago
a very disorganized gym the manager will never be able to help you because he is always busy and the staff cannot do anything without authorization without the manager the only thing that if they are dependent is to charge you every month. there are better gyms out there and better conditions
Carissa Byrne
4 years ago
They are still charging my husband and me for our membership even though the gym has been closed since March of last year! I've tried calling corporate and emailing corporate to cancel our memberships since May and no one answers the phone or responds to messages. Maybe this will work? Someone please cancel my membership or reach out to me!
Alex Clare
4 years ago
Tried to charge me at the beginning of the pandemic when they were closed. Just charged me again... While still being closed. Worst company I've ever dealt with.Edit: It's insane that the owner/PR responding to this this review says they would like to "learn how we could avoid these mistakes in the future." How about not taking money from me for a service not rendered. That statement has big self awareness of a rock, energy.
Brian Pugaczewski
4 years ago
Do not sign up for personal training classes or they will hose you for additional payments that you were not prepared to commit to. They are rude and respond to correspondence at their convenience. Customer service is the lowest item on their totem pole. The gym itself is fine, the people running the show are second rate.
Brother Benedict
5 years ago
Spacious, friendly and lotsa equipment. Basement atmosphere can be claustrophobic. But good place for serious fitness.
Natalia D
5 years ago
Honestly, so much better than the “elite” location at Grand Central. This place is actually clean, doesn’t smell bad, and is actually bigger than the Grand Central “elite” place. Worth the extra 2 min to walk farther. The steam room is also a plus.
Johnathan Watsonaliaslaw
5 years ago
The gym facility they have here is amazing. Lots of cardio equipments. Place is cool and very clean and smells so good, which is a very big plus for us gym goers
Thomas Pathickal
6 years ago
Signed up for a class multiple times and they over-booked. Arrived 10 minutes early before the class and it was still packed. Equipment is nice and staff is friendly.
Shah Tehrany
6 years ago
Great staff and trainers, but absolutely filthy gym. Broken equipment and TV’s all over. Sanitary pipes leaking from ceiling. Unfortunate.
Yulduz Zaripova
6 years ago
I headed to the gym around 8pm, started my routine in empty class room, as soon as I started my routine I had been asked by instructor to move my mat to another side of the class room. He demanded it. And continued to drop all props on the floor in order to prepare class for (!!!) Tomorrow class. Music was super loud, cleaning lady started to wash the mirror right in front of me.My training time is officially till 10pm, how come i had been disrespected in two ways?This is annoying.