Planet Fitness in Newport News, VA, offers a compelling mix of affordability and accessibility, boasting a 24/7 operation schedule that caters to virtually any lifestyle. The gym features a wide variety of user-friendly equipment suitable for beginners and seasoned fitness enthusiasts alike. The environment receives high praise for its overall friendliness and cleanliness, making it a comfortable place to work out. Additionally, the staff is generally seen as attentive and courteous, which enhances the overall experience.
However, the gym does face some criticism, particularly regarding the maintenance of its equipment and the accuracy of its crowd meter feature. Some users find that the location is often overcrowded, especially during peak hours, which leads to longer wait times for popular machines. The frequent malfunctioning of equipment also frustrates members, although the affordable membership fees somewhat mitigate these drawbacks.
Pros:
- Affordable membership fees
- Open 24/7
- Friendly and helpful staff
- Clean facilities
- Wide range of equipment
- User-friendly setup
- Comfortable, non-judgmental atmosphere
- Convenient location
- Personal training available
- Flexible access with the PF Black Card membership
Cons:
- Overcrowded during peak hours
- Frequent equipment malfunctions
- Issues with maintenance and restocking supplies
Location / Contact
- Address: 301B Oyster Point Rd, Newport News, VA 23602, United States
- Phone:+1 757-330-5371
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 110 reviews.
The address is: 301B Oyster Point Rd, Newport News, VA 23602, United States .
The contact number is +1 757-330-5371
This service is listed under Gym .
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Scorpio GirlVA
11 months ago
I just personally wanted to come on here to give a shoutout to Miss Abby on night shift. She is always cleaning, wiping, dusting, refilling the stations and keeping our gym nice and clean. It is really appreciated! Thank you!
Thiccgurlpatty
11 months ago
Really clean and chill people
Sheria Merrell
11 months ago
The staff is very polite and helpful!!! The manager is always welcoming and inviting!!!
Jourifly
11 months ago
It's always busy here. The gym is too small for the amount of people. The app crowd meter is so inaccurate that it is useless. Kind of hard to workout.At least two workstations have been out of order since I started a month ago.The gym itself is fine, though a bit dingy. No pressure atmosphere is great.Quite a few sweaty people who dont wipe down the equipment when done. Ive never seen staff do it so generally a good idea before getting on.The "no contract" for $15 signup fee was so high after the fine print ($84 total plus $15 per month) that it's frustrating to end the membership (I realize this is by design). I don't understand why they needed my bank acct # for no contract billing though. You can't enter the facility without an active membership.The blonde older woman up front asked for my ID during sign up and then proceeded to enter personal info despite my objections. Name and credit card is all they need. Its not cool to horde personal data 'just cuz.' This isnt a credit check quit acting like it is.
David Billings
11 months ago
Friendly staff and clean facility. 24 hours works great with the job I have.
Walter Taylor
11 months ago
I was in and out fast completing my exercises
Jesus Velazquez
11 months ago
Easy to get the workout done.Lately, the equipment breaks down and they take forever to repair the equipment.😮💨😫😩. …
Steven Worthy
11 months ago
Went to PF in Newport News on Saturday morning ; 7/22. No waiting and everything accessible.
Mark David
11 months ago
24/7 gym with clean facilities and new equipment. I'd recommend this for your next work out
Anthony Rose
11 months ago
Very clean, equipment was all in working condition, staff was helpful.