Planet Fitness in Newport News, VA, offers a compelling mix of affordability and accessibility, boasting a 24/7 operation schedule that caters to virtually any lifestyle. The gym features a wide variety of user-friendly equipment suitable for beginners and seasoned fitness enthusiasts alike. The environment receives high praise for its overall friendliness and cleanliness, making it a comfortable place to work out. Additionally, the staff is generally seen as attentive and courteous, which enhances the overall experience.
However, the gym does face some criticism, particularly regarding the maintenance of its equipment and the accuracy of its crowd meter feature. Some users find that the location is often overcrowded, especially during peak hours, which leads to longer wait times for popular machines. The frequent malfunctioning of equipment also frustrates members, although the affordable membership fees somewhat mitigate these drawbacks.
Pros:
- Affordable membership fees
- Open 24/7
- Friendly and helpful staff
- Clean facilities
- Wide range of equipment
- User-friendly setup
- Comfortable, non-judgmental atmosphere
- Convenient location
- Personal training available
- Flexible access with the PF Black Card membership
Cons:
- Overcrowded during peak hours
- Frequent equipment malfunctions
- Issues with maintenance and restocking supplies
Location / Contact
- Address: 301B Oyster Point Rd, Newport News, VA 23602, United States
- Phone:+1 757-330-5371
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 110 reviews.
The address is: 301B Oyster Point Rd, Newport News, VA 23602, United States .
The contact number is +1 757-330-5371
This service is listed under Gym .
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Jamesa Smith
5 years ago
Has plenty of opportunity they are never stocked on the paper towels to sanitize the equipment , some of associates don’t know policy and procedure , and if you want to become a member speak with a manager so they can explain the membership. I was told on June 15 when i registered for the classic membership it was $1 down then $10 a month with in two months will be charged the annually fee which is $39... on June 16 I was charged $30 dollars then on June 17 another’s $10 , of course July $10, but on Aug 1st was charged $39 so in 6 weeks my checking account was charged $89 and this is for the classic membership do not go here ! False advertising and they don’t explain anything to you. Then when I call to speak to a manager they are not available this is unprofessional. It’s a scheme if you tell me manager isn’t available and you signed . I signed for $1 down $10 a month 39 annual fee not $89 in 6 weeks be aware
Gevonie Miller
5 years ago
Planet fitness is a great gym to workout in. There's no hassles, no judgments just a good old-fashion workout. The staff is also great as well. The only thing I have an issue with is that I can never get into the total enhancement machine. Half the time it's either broken or someone is in it cleaning it. And for the extra money in membership that I pay for I'm not being able to utilize that machine. But overall, the gym is a great place to get a great workout.
Gabrielle Martin
5 years ago
I use to go to the location in Norfolk which was better. Only by 2 stars obviously. The only thing is this is a small location for a lot of people to it makes it seemed cramped. There's only 4 stretch mats. It feels like there's not enough equipment. However, the staff is wonderful and it is always clean. People who are going there are nice and seem respectful of your space and time there.
D Tek Gaming
5 years ago
Well first off I usually make my schedule to go to the gym determines what hours my job has me working. But lately I've been hitting the gym late night so there's know crowd and the machines are plentiful. Around this time and from my experience it's pretty decent since it's one of the few 24hr gyms around that's open the machines are decent and it welled maintained.
Michael Jeffcoat
5 years ago
I workout here two or three times a week on average. The gym has always been clean in my experience and the the staff is friendly. I see a lot of regulars, with a healthy mix of older, middle aged, and younger members. The environment is calm and respectful for men and women alike. If you live near this location I highly recommend this gym.
Spike Hopkins
5 years ago
I went at 530 pm. I know this can be a busy time for Jim's but I've never had an issue at a planet fitness with overcrowding.The parking lot was full and hard to find parking space.Most of the dumbbells were off the rack as patrons keep them by their bench and so not share. Numerous patrons stand directly in front of the dumbbells and block access.I decided I would do cardio first and ran for about 35 minutes.I went back to the weights to see if I could do my work out with no luck. I stopped after one warm up set since I had no access to the weights.I decided I would just call it a night and take a shower at the planet fitness. I was the only one in the shower but after 2 minutes of warm water it went to cold water. it got so bad that I actually had to turn the water off while I was shaving because it was too cold. after shaving I want to rinse off it warmed up but did not stay warm for long. As I left I told the attendant about this issue.Too many people and not enough weights.They do not have a seated leg sled press. planet fitness franchise have an option to add certain or delete certain equipment. For some reason this planet fitness did not spend a little extra money and get a good leg press machine. Again this at the type that you put weights on and press.I traveled the nation and visit many planet fitnesses in my travels. This has to be the worst experience I've ever had at a planet fitness. The best planet fitness I've ever been to is in Kingman Arizona. I wish this particular franchise would take example after them.
Javi Anica
5 years ago
One of the bigger Planet Fitness locations I've visited in thr past few months. I appreciate the amount of equipment and weights they have here. The trainers work hard here, always willing to help and provide one-on-one instructions. I will return, some day.
Zachary Ruhlen
6 years ago
It's ok. It's cheap, so that's good, but the equipment is lacking. There's only two of each weight of barbells and dumbbells and there are no actual bench presses or squat racks, only 4 Smith machines you have to wait in line for. It is clean and the staff are friendly, though
Aldo Carpe Diem
6 years ago
The staff is very friendly, they always greet you as you come in, and acknowledge you as you leave. The overall environment is great. The people who go there, go there for one reason, and that's to improve their health. No one judges, and they are helpful if you ask for any help/advice. There's more than enough equipment available to where you can always get your workout in.
Simply Virginia
6 years ago
Been going to this location for almost 3 months now. Customer service has been friendly. Locker room has always looked and smelled clean. Lockers always available. Overall, facility is clean and well ventilated. Well stocked. Any equipment that was broken was fixed within a week or so. (Only one has been broken/unavailable since my time there)