Life Time

The fact they don’t offer free 1 day trial and have you pay $75 for the day to try before you commit is absurd. Whoever I spoke to on the phone about membership options was also not friendly/inviting at all and made me decide against this gym. Go to Equinox right down the street, this is definitely not worth it!

Started off Excellent…(Update) and yes still pretty good, I really like the group classes instructors who are really motivating and the atmosphere here is really cool, the massage service is really good, can workout and then grab a robe, head over to an appointment for a scheduled massage, is just really convenient … great amenities like on-site restaurant, plenty of lounging areas

The fact that they close at 11pm now sucks. This gym should be 24hrs for what you pay.

Please go back to the regular hours.

They used to close at 12, now weekend 10…

I miss the time when Lifetime used to close late. People who cannot go there earlier are hard to make it go.

Great experience here. Karim is one of the most hardworking guys I know. Always keeping this place in top shape. This place is more than lucky to have him.

I worked for life time in Illinois for two years, so I feel sad writing a sub-par review. Unfortunately, this location is just that. I joined in December of 2022 at a rate of $219/mth for a single person. I convinced my partner to join too, as he wanted to lift in the mornings and Life Time was one of the few places open before 6am. He joined a month later, but was clear this was a trial basis for him, and we changed the membership to $319/mth for two people.During our time there, there were machines that weren’t functioning correctly. My partner reported one to at least seven members of the staff, and it still hadn’t been fixed after several weeks (both under old management and the current new management). My partner wasn’t for the fluff of towels, provided toiletries, etc and decided mid-May he was going to cancel his membership and switch to a cheaper option with better equipment maintenance. I emailed through the app to notify LTF that I’d be returning to my single member and was aware my price would be $219/mth for just me.I received a response where they informed me it would be a $10 charge to remove him, and my new membership price would be $229/mth. When I inquired about why it would go up, the response was essentially I should feel lucky that it’s $229 and not the current rate of $259 (!!!), and that they do not guarantee rate lock-in. Just for some perspective, Burlington costs $259/mth and they have tennis and pickle ball courts, as well as option for indoor and outdoor swimming, which chestnut hill does not.I was already annoyed that I had to pay the same rate as men after finding out from my partner men have access to a cold plunge pool in their locker room (I was told by the previous GM that they could only put it in one locker room due to space and they chose the men’s to trial it). Considering the high level evidence to support longevity and health, it is a complete disservice to women and absurd to charge the same amount without equitable access to amenities (google Peter Attia or Huberman Lab and cold exposure). This is literally called the healthy way of life company and they’re providing superior health and longevity benefits to ONLY men.Anyway, long story longer, between that and the complete lapse in customer service. They had to try to squeeze out that last little bit, sticking to their guns on an increase of $10/mth, from a company that was sold for $4 billion in the middle of the pandemic after I brought them in an extra $500 worth of revenue over 5 mths on having my partner on my membership. I’m still getting emails asking me if I’d reconsider and come back.There are other things such as not being able to use a majority of the racks in the mornings due to alpha classes, the lack of cleaning that is done, consistently empty cleaning wipes/tissues/etc, signing up for spaces for yoga classes and people being in them who never signed up because there is no one checking people in.That being said, it was nice to have all my toiletries, towels, etc provided. Day lockers. Sauna and steam room. The yoga instructors were phenomenal (particularly Jodie, Danielle, Mary and Meredith). Which is why they get two stars instead of one.

I really appreciate what Life Time Newton location kids academy staff doing for my son. My son has autism and it was really hard for him to go to a new place. The first time we brought him to kids academy, he only stays for 10 mins and he can't stop crying and screaming. At the second time, Chrissey assigned Ben who has ABA experience to take care of my son. Guess what, my son stays around 2 hours there(he cried at the first 10 mins)!! When I came to pick him up, I can tell he had so much fun over there. At the third time, another staff (sorry, I didn't know his name) even brought cups to welcome my son.(My son is obsessed with cups) Because of those lovely and professional staff at kids academy, my husband and I are able to take a moment to enjoy workout. And we have tried so many fitness before, Life Time is the only one we decided to keep using it because of the kids academy.THANK YOU SO MUCH!!! KIDS ACADEMY STAFF!! YOU GUYS ARE LIFE CHANGER!!

great facility for fitness. The classes and the teachers are outstanding