Life Time

Phoebe is a professional and friendly Pilates instructor at the Chestnut Hill Lifetime location.Phoebe has 9+ years of experience and is an amazing, talented, encouraging and attentive trainer.I started my Pilates journey with Phoebe a month ago and she has helped with my core, flexibility, posture and strength.Phoebe modifies an exercise or makes it more challenging to accommodate my needs.She is patient and has helped me to not only understand pilates and breathing, but more importantly how those functions relate to my body.Thank you for challenging and giving me the greatest motivation to achieve great results beyond my dreams.

My daughter and I tried the Pilates Reformer lesson from Phoebe, who is an excellent pilates instructor at Lifetime. She knows how to help for someone especially with osteoporosis like me, very knowledgable and patient. She really focused on my body, customized each techniques, strengthening my cores and helping postures. It was amazing and enjoyable lesson with Phoebe!

Everything is super clean, variety of equipment, and great class options- especially the pilates and barre classes. I would recommend taking any pilates class with Phoebe Liu, her classes are always super challenging but fun and she always does new things in her classes!

best gym in area, but the price260$/mo and you still have to wait 2+ weeks for broken equipment to be fixed

I love this gym and everyone is extremely friendly including the front desk staff. Shout out to Spice, she always makes me feel so welcomed when I come in. The location is extremely clean and luxurious. As a PoC, I was kind of nervous coming to this gym initially but that changed very quickly. It’s very diverse in race, age, and experience levels. All the staff in the Kids Academy are so friendly and provide me a detailed report on how my son is progressing along. They have so many activities for the children and provide individualized care. I’m in the best physical shape thanks to LifeTime. 10/10

I've been a LT member for many years and enjoy my personal body training sessions with Jen so much! Words can't say enough how amazing Jen is in spirit and in her work. I was very impressed with her passion, knowledge and professionalism. She made sure to consult with me about my life style, work/parenting schedule, goals, big why, workout routine and eating habits. She also asked about any body injury to ensure that she is aware of everything necessary for a successful outcome. Not only did I have a much better workout program, I came away from the sessions with a better understanding of how to take better care of myself. Jen understands the importance of details when it comes to body training and nutrition, which is why she is so effective at her job. She also enjoys acting as a resource to me for areas in which she is considered an expert. Her professionalism and desire to get the job done right make her the kind of asset that makes everyone around her better at what they do. I wholeheartedly would recommend Jen for any body training or nutrition coaching. She's that good!

I am pleased with my overall experience at Lifetime Chestnut Hill gym, but unfortunately, I cannot say the same about their Kids Academy. The staff there seems to be untrained in dealing with children and their needs, leaving me disappointed with their service.My kid was left to cry without any effort to soothe them, and the staff would only call me after waiting for more than 5 minutes of crying. On one occasion, I was told to pick up my crying child, and when I arrived, I witnessed the staff just watching him cry without any attempt to comfort him. It was heartbreaking to see my child treated with such indifference.To add to the problem, the director of Kids Academy, Daniel, was extremely rude when I asked if they could watch my child after he had calmed down. I later learned that other parents had also complained about her rudeness, and it was disappointing to see someone in a leadership position behave so unprofessionally.In comparison, the Kids Academy at Framingham Lifetime has taken excellent care of kids. They try to calm kids down when they cry, and it works most of the time.While it's challenging to find the perfect person for a job, it's crucial for Chestnut Hill Lifetime to improve their Kids Academy's service by providing proper training to their staff and ensuring their leadership is professional and courteous. Until then, I will have to take my business elsewhere

Wanted to try before buying, but they don't allow a trial day and ask for an absurd $50 to give them a shot for one day. Not one week; one day.This tells me the company views fitness and health as elitist and exclusive. For a strong and healthy society, these things should be accessible and inclusive.You can find better gyms for the price (and for much less) that will actually let you give them a shot before asking for this much in membership fees.

Please get more squat racks for those of us who lift before work and don't want to take a class

Confused why the women’s hot tub doesn’t work considering how much people pay to go here. It’s a cool place but for $240 a month, everything should be super clean and functional.