Crunch Fitness - Summerville

All the people that work here are the best. They are all knowledgeable and friendly. Today I spilled my water before going into the fitness room. Daisy was vacuuming nearby. I told her to watch out for the water and I would be right back with paper towels. She smile and said i’ll take care if it. She is very professional.

No matter what time I went the free weights are packed while the 5000 sqft of treadmills have 2 people on them. I went for 2 weeks and decided it wasn't for me and canceled. They charged me for 2 months AND the annual member fee! So I went 4 times and I paid $110.00. Ridiculous. Will not be recommending and will be leaving other reviews. And the manager was not understanding at all!

Prepare to go deaf trying to block out the blaring music. It’s way too loud, can hear it with your headphones all the way up.Pretty clean but it’s always busy and usually have to wait for a bench or platform. Extra annoying when other guests use them for exercises that can easily be done elsewhere (ex step ups on a bench).It’s a fine gym, nothing special, very loud.

Equipment isn’t aligned with customer needs. At its busiest, maybe a third of cardio equipment is being used — meanwhile all weightlifting equipment is overly crowded. Even at the “slower” hours, the dumbbell rack is crowded due to lack of benches. So much wasted space in this gym. Overall good equipment, just need more equipment that aligns with what people are actually using!

One of the cleanest gyms I’ve been in!Visited another city a couple of weeks back and went to 2 different Crunch locations. Both had piles of dust and pieces of tissue/paper towels on the floor. Definitely not what I’m used to.Thanks for keeping the gym clean!

I have been to many different gyms over the years but was feeling a little defeated after having my second child and little time to work out. Ive had such a positive experience with all the staff here they make you feel welcome and all have such great energy. The gym is always clean and plenty of equipment open. I made an appointment with Kasey to do a body scan and assessment of my goals which initially made me a little nervous. She was so helpful upbeat and genuine about helping me reach my goals and providing encouragement. I left feeling strong and already accomplished in recommitting myself to my workouts. So excited to continue progress and meet my goals with these guys.

Came into a gym looking for pointers on how to properly train. Stumbled upon crunch Summerville and their trainer Shane has been a huge help! Great guy and overall great gym.

You guys might want to check the weather next time you decided to put fliers on peoples windshields. I had to get out in the pouring rain just to peel off the flier in pieces because one of your employees left it under my WIPERS on a RAINY day. And good thing it was caught before I got on the road, other wise it could have smeared all over my windshield affecting my visibility.

Favorite place to be. I've been going here for a year and the staff is friendly and the equipment is clean and in good working order. People of all shapes and sizes go here and no judgement. People will help, if you ask. Just done be a creepy stalker and follow someone around to watch them. Thats just weird, man.

My strongest advice: Do not deal with Jarret Jennings of this gym. The amount of times he has outright lied to my face (and in email) about the payment of the personal training program is almost unfathomable for a human to human interaction.After graduating from college and receiving a job in another state he said, "Just send me a copy of your utility bill and I will cancel your payments of $180 for you." I send the utility bill and he replies via email that my "last payment will be 5/15/2021" See below attachment. I move to the different state and the in June of 2021, to my horror, he double charges not only $180 to my bank account but also to my credit card....I am not even using the services and have not received the personal training workouts (part of what anyone would even pay $180 for) in over two months.In addition to this, before I signed up I asked him, "Can I cancel in two months" he replies, "oh yes, just come into the gym for a free personal training session." I was comfortable signing up for four months as I would be graduating soon but come to find out, he had me sign, without my knowledge, a six month lease that he then claimed (after he wrote the email assuring me of my last payment) that his district manager would not let me out of...even though I sent a certified letter and moved out of the state. Not to mention that he previously told me that a utility bill was all that was needed to "cancel the payments....as I just canceled them for someone else."When I called him about it he said, "You will hear back from me in 24 hrs..no later."I never heard back...he just proceeded to double charge my credit card.Please seek the services of another gym...it is not worth the hassle dealing with the deceit. Trust me.