Jennifer Brand Spa in O'Fallon, MO offers a top-tier massage experience. Located at 2717 State Hwy K, their professional team provides personalized treatments for various needs. Clients rave about the friendly staff, especially front desk service and skilled therapists like Shawn and Rebecca. The atmosphere is clean, welcoming, and relaxing, ensuring each visit leaves you rejuvenated.
However, not all experiences have been flawless. Some clients noted inconsistencies in service, especially during couples massages. While the majority of feedback is positive, it's essential to voice specific needs clearly to avoid any disappointments.
Pros:
- Exceptional customer service.
- Highly skilled therapists.
- Clean and calming environment.
- Personalized treatment plans.
- Free enhancements like CBD and hot stones.
- No extra charges for add-ons.
- Convenient booking and appointment reminders.
- Friendly and professional staff.
- Effective pain relief and relaxation.
- Attention to specific client needs.
Cons:
- Inconsistent service in couples massages.
- Occasional lack of focus on requested areas.
- Higher pricing for firm pressure massages.
Location / Contact
- Address: 2717 State Hwy K, O'Fallon, MO 63368, United States
- Phone:+1 636-428-3305
- Email:[email protected]
- Website:jenniferbrand.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 110 reviews.
The address is: 2717 State Hwy K, O'Fallon, MO 63368, United States .
The contact number is +1 636-428-3305
This service is listed under Massage Therapist .
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Scotty DeVita
2 years ago
What can I say. I have never gotten a Facial before. But after talking with a Co worker they recommended me getting one. I have to say that I truly enjoyed the experience. Brittany was excellent. She took her time and made sure that I was good every step of the way. I will be recommending her to everyone!!!!
April Kernan
2 years ago
My 60 min. Massage with spa owner Shawn White was magnificent! Nurturing, safe experience with exquisite massage focused on hands, arms, traps and neck eased muscle tension, and created sleepy relaxation. Excellent neck work! Luxurious silky sheets, Dove chocolate, and cozy blanket created top-tier magnificent massage experience. Highly recommend Shawn White’s massage and Spa!
michael Delaney
2 years ago
I've had two great experiences at the Jennifer brand spa.They have an amazing relaxed clean and professional environment with a great assortment of wellness products.I've had many great massages in my life but my experience at Jennifer brand was truly a top tier one.The owner has been very informative on helping me through the healing of an injury.Not only did they provide me a great massage but also showed me amazing techniques that I could use to help at home.I will definitely be back for more and recommend the services they offer to everyone I know.
Jordan Bushong
3 years ago
Heather is helping with my shoulder surgery recovery. Perfect job Everytime and it's helps so much
Lynn Cotton
3 years ago
This place is incredible. I always see Shawn White when I go. The guy works magic on aches and pains in the back and shoulders.
Jennifer Hesselbach
3 years ago
Heather was amazing! Had such a great relaxing massage! Pressure was perfect and hot stones felt great!
Michael Tobin
3 years ago
I have been getting massages for years but JB Spa has the best employees ever. They go above and beyond. Try the extra rest and cookies it is the best!
Tony Carrillo
3 years ago
I have had good experiences here my new therapist that I tried because of my shoulder and neck problems was very professional explained what they had available and was very knowledgeable. It worked out some knots that I had And took care of some trigger points I had
Cody
3 years ago
Highly recommend Roxanne for the deep tissue massage. She was able to locate the source of my discomfort and release the tension. I no longer have knots in my upper and lower back. Thanks Roxanne!!
Viski Lim
3 years ago
Best massage I've ever had with Natalie, and they sell the best CBD I've ever used. I have fibromyalgia, so pain has always been in the background radiation of my life. I saw Natalie for half an hour to work on my hands because they just ached, and she has one of the most genuine touches I've ever felt. I can tell she really cares, and I felt great after. Onto the CBD, they sell this CBD gummy called Relief that is probably the best CBD I've ever used, I took it a couple hours before bed, I slept so well, and woke up with no pain. It was amazing. I bought a bottle of it and it's really helped. You should try it, even if you don't have an appointment because this stuff rocks.