Jennifer Brand Spa in O'Fallon, MO offers a top-tier massage experience. Located at 2717 State Hwy K, their professional team provides personalized treatments for various needs. Clients rave about the friendly staff, especially front desk service and skilled therapists like Shawn and Rebecca. The atmosphere is clean, welcoming, and relaxing, ensuring each visit leaves you rejuvenated.
However, not all experiences have been flawless. Some clients noted inconsistencies in service, especially during couples massages. While the majority of feedback is positive, it's essential to voice specific needs clearly to avoid any disappointments.
Pros:
- Exceptional customer service.
- Highly skilled therapists.
- Clean and calming environment.
- Personalized treatment plans.
- Free enhancements like CBD and hot stones.
- No extra charges for add-ons.
- Convenient booking and appointment reminders.
- Friendly and professional staff.
- Effective pain relief and relaxation.
- Attention to specific client needs.
Cons:
- Inconsistent service in couples massages.
- Occasional lack of focus on requested areas.
- Higher pricing for firm pressure massages.
Location / Contact
- Address: 2717 State Hwy K, O'Fallon, MO 63368, United States
- Phone:+1 636-428-3305
- Email:[email protected]
- Website:jenniferbrand.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 110 reviews.
The address is: 2717 State Hwy K, O'Fallon, MO 63368, United States .
The contact number is +1 636-428-3305
This service is listed under Massage Therapist .
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Angela French
2 years ago
Roxanne Fisher is wonderful! She knows exactly where to massage out knots, and relieves my pain, every time. I have severe arthritis in my spine, bulging discs…Her postural correction massage is the best I’ve experienced. I recommend Roxanne to anyone, especially if you’re in pain, but even if you’re not.
Sarah Wilson
2 years ago
Did a couples massage with my man with Jessica & Conner and they did AMAZING10/10 highly recommend :)
Karen Perniciaro
2 years ago
Who knew I needed milk and cookies after my massage?!? Jennifer Brand Spa did! It made for a nice, slow, gentle transition back to the real world after my delightful massage.
Timothy Fox
2 years ago
I am thoroughly impressed with JB spa!I have received multiple massages from here, and will continue to do so! You can customize your massage with a variety of add-ons. The vibe here is truly healing- in spirit and soul, mind and body. They have great rates, and also offer a plethora of herbal products and adaptogens. This spa is far better than any other place I've been to, because of their uniqueness, consistency, and expertise.
h h
2 years ago
Incredible hands of Brittany !!I flew all the way in from Atlanta to experience the masterful skills of this woman. This facial experience was hands down was one of the best I've had in years. Atlanta has some top spas and salons but they definitely have some true competition coming from Missouri. Ask for her you will not be disappointed !! 5 -star service
Diane McReynolds
2 years ago
Had a great 90 minute massage with Shawn this afternoon. He introduced me to the hot and cold stones. It was my first time here.I would like to try some of the other services they offer as well.
Sarah Cayce
2 years ago
I did a couples massage with a friend as a Christmas present for her. Based on the reviews, I was expecting to be blown away, but the experience was just "ok" to "pretty good." Was hoping for a warmer welcome and a more professional explanation as to what was going to take place. They charged $20 extra for "firm" pressure, which I think is kind of ridiculous. I haven't ever been charged extra based on my pressure preference by other spas. It wasn't even considered a deep tissue massage. They used massage guns, which I have at home and can use on myself; the reason I pay that much money for a massage is so I can benefit from the expertise of a professional masseur, not a gun.Overall, I did enjoy myself and in general it felt good. Just had higher expectations.
Kara Kristoff
2 years ago
If I could give over 5 stars, I would! I had a 90 minute massage with April, she met my expectations and even more! She was very knowledgeable and gave me tips of what I can do at home to help relieve my tension! I highly recommend Jennifer Brand Spa to everyone!
Glen&Brenda Fiola
2 years ago
Absolutely the best massage I have ever had--Thank you Shawn! He was incredibly knowledgeable, used perfect pressure, and even showed me a few little tricks to do at home for pain relief. I highly recommend!
HogeyBear 93
2 years ago
Very professional and accommodating with their customers. The people are great and very knowledgeable the musculature system, and tissue massage therapy. Will absolutely recommended and go back again. Roxanne does a fantastic job and is very skilled at getting to the deep tissue. Nothing but good things to say about her and JB Spa.