Jennifer Brand Spa in O'Fallon, MO offers a top-tier massage experience. Located at 2717 State Hwy K, their professional team provides personalized treatments for various needs. Clients rave about the friendly staff, especially front desk service and skilled therapists like Shawn and Rebecca. The atmosphere is clean, welcoming, and relaxing, ensuring each visit leaves you rejuvenated.
However, not all experiences have been flawless. Some clients noted inconsistencies in service, especially during couples massages. While the majority of feedback is positive, it's essential to voice specific needs clearly to avoid any disappointments.
Pros:
- Exceptional customer service.
- Highly skilled therapists.
- Clean and calming environment.
- Personalized treatment plans.
- Free enhancements like CBD and hot stones.
- No extra charges for add-ons.
- Convenient booking and appointment reminders.
- Friendly and professional staff.
- Effective pain relief and relaxation.
- Attention to specific client needs.
Cons:
- Inconsistent service in couples massages.
- Occasional lack of focus on requested areas.
- Higher pricing for firm pressure massages.
Location / Contact
- Address: 2717 State Hwy K, O'Fallon, MO 63368, United States
- Phone:+1 636-428-3305
- Email:[email protected]
- Website:jenniferbrand.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 110 reviews.
The address is: 2717 State Hwy K, O'Fallon, MO 63368, United States .
The contact number is +1 636-428-3305
This service is listed under Massage Therapist .
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Michael Staggs
3 years ago
This is the third time going to Jennifer Brand Spa in O'Fallon. I have had Lisa and Natalie and both are great massage therapist. You won't be disappointed and very professional atmosphere.
kirsty crouch
3 years ago
Carla gave me a deep tissue massage and she was amazing. My back feels so.much better! The place was very clean, organized, and relaxing! They also offered chocolate truffles! I really enjoyed this place and I will go back to Carla!
Kassandra Harris
3 years ago
I was extremely tight and tense when I visited Jennifer Brand. Shawn provided the services of full body, hot stone and reflexology massage. It was definitely one of the better massages. If you need kinks worked out of your back and neck go visit Shawn at JB Spa.
Cori Luigs
3 years ago
Greg was awesome. I love how he started out...."I like to talk but if you want more quiet let me know." Luckily, I'm a talker too. It was a nice conversation and an even nicer massage! I will definitely be going back and highly recommend!
Scotty “The DeVita” DeVita Jr
3 years ago
Jennifer Brand is where it's at.My fiance and I have followed Gregory from several different spa locations. Gregory landed in his new home, and I scheduled a massage for my fiance with him. Her experience of the spa was outstanding. She is a big horse fan. They have horse decor up, which helped her relax as she was nervous about getting a massage during covid. She told me how organized and clean everything was. Which made me so happy she could enjoy herself after keeping up with two kids all day, every day.Now let's talk about how Gregory is the best Licensed Message Therapist in the whole darn country!! No one other than him will lay hands on me or my fiance.Thank you!
Caylee McGlasson
3 years ago
Natalie is the best massage therapist I’ve ever been to. She uses just the right amount of pressure and she relaxes every trouble spot I’ve ever had. Not only that, she hits every area of the body and makes you feel like you’re walking in a cloud when you leave. I highly recommend her and the 90 min massage so you can get even more time with her amazing expertise!
Paul Blart
3 years ago
My experience was amazing. It was my first time getting a massage, and Greg made me feel comfortable and informed through the entire massage. The wasn't a second I that I didn't feel relaxed. They also really helped me figure out where I'm most tense and carry the most stress. I have already scheduled another massage for me and my boyfriend. They also have a very great team of massage therapists. Also check out all their cbd, and delta 8 products, they are amazing.
Brandon Siegel
3 years ago
I dont normally leave reviews for anything but I thought I should share my experience.I had been looking online for a deep tissue massage in the area since the place I currently go was booked, and most of them seemed a little sketchy. The reviews for Jennifer Brand Spa were all very positive so I decided to give them a try..Mind blowing. For an entry rate lower than anywhere I can find, I honestly was not expecting anything crazy, but they have completely raised my standard of what a good massage can be, and I don't think I'll ever find anything better around here, seriously. They were able to get me an appointment the same day I called, they were extremely professional and nice, and the owner was a pleasure to talk to.My masseuse was incredible. She asked what areas were bothering me most, and I don't know what she did, but even after years of pain, I left pain free. I'm sure the pain will return in a few days but I've never felt this level of relief, and it is a nice break.I'd recommend Jennifer Brand to anyone in search of a serious massage, they mean business.
Kayla Dobbs
3 years ago
My husband and I went for a couples massage for our anniversary. We had Gregory and Shawn as our massage therapists. We were very pleased with not only the spa it's self but the people within. We will definitely be going back. Only down side for me personally was the prices. But you get what you pay for and other than my bank account hurting until next pay day I got great service and felt great after!
Tamera Staggs
3 years ago
Just enjoyed my third couples massage with Shawn as my massage therapist. Each time has been enjoyable and relaxing. Shawn's professionalism, knowledge and care for his customer's needs has been evident at each appointment. The available enhancements - I have tried those included and ones with a slight fee - have been a perfect add-on to my experience. The spa itself is inviting and clean; with an immediate calming effect. Highly recommend the spa in general and Shawn specifically for a massage.