Jennifer Brand Spa in O'Fallon, MO offers a top-tier massage experience. Located at 2717 State Hwy K, their professional team provides personalized treatments for various needs. Clients rave about the friendly staff, especially front desk service and skilled therapists like Shawn and Rebecca. The atmosphere is clean, welcoming, and relaxing, ensuring each visit leaves you rejuvenated.
However, not all experiences have been flawless. Some clients noted inconsistencies in service, especially during couples massages. While the majority of feedback is positive, it's essential to voice specific needs clearly to avoid any disappointments.
Pros:
- Exceptional customer service.
- Highly skilled therapists.
- Clean and calming environment.
- Personalized treatment plans.
- Free enhancements like CBD and hot stones.
- No extra charges for add-ons.
- Convenient booking and appointment reminders.
- Friendly and professional staff.
- Effective pain relief and relaxation.
- Attention to specific client needs.
Cons:
- Inconsistent service in couples massages.
- Occasional lack of focus on requested areas.
- Higher pricing for firm pressure massages.
Location / Contact
- Address: 2717 State Hwy K, O'Fallon, MO 63368, United States
- Phone:+1 636-428-3305
- Email:[email protected]
- Website:jenniferbrand.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 110 reviews.
The address is: 2717 State Hwy K, O'Fallon, MO 63368, United States .
The contact number is +1 636-428-3305
This service is listed under Massage Therapist .
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ruthie merioles
1 year ago
Conner and staff was very professional and knowledgeable/precise in relaxing all muscle groups. I will come back and refer all my friends.
Tori Reed
1 year ago
Amazing spa services! I’ve had several services at Jennifer Brands and everyone has been amazing. Everyone is professional and kind.
Karen Hartman
1 year ago
I throughly enjoyed my massage with Brittney! It was very relaxing and the facilities were great. The chocolate was a nice touch :-)
Jessica White
1 year ago
I was referred here by my chiropractor and was very happy with my massage from Rebecca! She was thorough and relieved a lot of muscle tightness.
Dawn Mitchell
1 year ago
My husband and I got a couples message today and it was perfect. Absolutely loved it! Everyone was so nice and professional! We don't get messages very often but we will be coming back to JB Spa.
Dan Conner
2 years ago
One of the best massage experiences I’ve ever had! Extremely top notch service, skilled & friendly staff members! 🙏🏼💖 …
Tim Miller
2 years ago
This is my new go to place to loosen up and Rebecca provides excellent massage therapy. Hands down worth every penny, this is a real deal massage! Thanks Rebecca ~
Karla Jo Wills
2 years ago
Great message and all therapists I have visited do a great job. They really listen and focus on areas requested with knowledgeable techniques. Highly recommended.
Kayla Hollis
2 years ago
I purchased a corrective deep tissue massage for my Fiance. This was his first ever massage because ya know he's a manly man and doesn't usually do these things haha! Anyway he gave it a shot and he left feeling so much better and said the lady hit ALL the right spots. I asked him if he would ever go again and he said YES! I could not be happier for him that he finally has some relief from constant pain. Obviously he is happy as well. Thank you all so much for making my man feel relief! WE WILL BE COMING BACK AND REFERRING FRIENDS AND FAMILY!
Ariel Jasper
2 years ago
Absolutely amazing experience. I can’t wait to go back. From the sweet and amazing receptionist, Emily, who I want to be my best friend forever, to the incredible and stress relieving massage from Shawn. I scheduled my next appointment and will be back regularly for the rest of eternity.