Jennifer Brand Spa in O'Fallon, MO offers a top-tier massage experience. Located at 2717 State Hwy K, their professional team provides personalized treatments for various needs. Clients rave about the friendly staff, especially front desk service and skilled therapists like Shawn and Rebecca. The atmosphere is clean, welcoming, and relaxing, ensuring each visit leaves you rejuvenated.
However, not all experiences have been flawless. Some clients noted inconsistencies in service, especially during couples massages. While the majority of feedback is positive, it's essential to voice specific needs clearly to avoid any disappointments.
Pros:
- Exceptional customer service.
- Highly skilled therapists.
- Clean and calming environment.
- Personalized treatment plans.
- Free enhancements like CBD and hot stones.
- No extra charges for add-ons.
- Convenient booking and appointment reminders.
- Friendly and professional staff.
- Effective pain relief and relaxation.
- Attention to specific client needs.
Cons:
- Inconsistent service in couples massages.
- Occasional lack of focus on requested areas.
- Higher pricing for firm pressure massages.
Location / Contact
- Address: 2717 State Hwy K, O'Fallon, MO 63368, United States
- Phone:+1 636-428-3305
- Email:[email protected]
- Website:jenniferbrand.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.8-star.
This business has 110 reviews.
The address is: 2717 State Hwy K, O'Fallon, MO 63368, United States .
The contact number is +1 636-428-3305
This service is listed under Massage Therapist .
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Emily Lujan
4 years ago
Visited this new place of business in O’Fallon Missouri, Jennifer Brand Spa. From the moment I walked in to this establishment I was made to feel welcome by the front desk. They offer a variety of services for a great price. I had an amazing massage and I am looking forward to my next visit. I would highly recommend you take the time to visit this new business A+.
Kaylee Hollis
4 years ago
My massage with Taylor was an absolutly delightful experience! Her expertise and hospitality gives you a wonderful atmosphere on top of a great massage. I love that this spa doesn't have a million prices, it's a flat rate for an hour and you can get anything from aromatherapy to a foot scrub with no extra charge. Also there is no sleezy sales pitch or pressure to do anything except indulge in your experience!
Jonny Balentine
4 years ago
Jennifer Brand Spa is as straightforward as it gets! There is no extra cost for add-on treatments including hot stones and/or CBD lotion. I highly recommend Taylor, definitely the most relaxing massage I’ve ever had.
Gil Lujan
4 years ago
Today I visited Jennifer Brand Spa and had every pre conceived notion of a spa surpassed in the greatest way possible. Taylor to this day is the most personable and engaging therapist I’ve encountered. The one flat rate and her ability to incorporate all the services on the fly without me having to worry about the added bill was a treat in of itself. I cannot recommend this business enough, I will be booking them for my company’s next corporate event.
Katie Morris
4 years ago
I went to Jennifer Brand Spa today and saw Lisa Vollersten. The place was very clean and calming. Lisa was professional and did a great job asking me where my trouble areas were and then making sure to pay attention to those areas. I left feeling very relaxed and rejuvenated. I will definitely be back again.
Kelli Russell
4 years ago
I used to go to Massage Envy but after the experience I had at Jennifer Brand today I will never go anywhere but here. All of the FREE extras and CBD lotions have me hooked. The spa is extremely clean and calming, everything you can dream of for the most relaxing spa day. Thank you Jennifer Brand!! Can’t wait to be back!
Morgan Griffith
4 years ago
My visit to Jennifer Brand Spa was truly a transformative experience. Taylor's knowledge and skill is extremely evident in practice as I’ve never had such a relaxing and therapeutic session in my life. The CBD lotion treatment was a wonderful addition and it was done with no additional charge. Highly recommend !
irene arias
4 years ago
Had an appointment today for my first spa at this new business. The massage was amazing, I enjoy trigger point massages and it was outstanding. Can’t wait for my next scheduled massage, can’t get here soon enough.This place of business is extremely clean the people are very friendly and make you feel very comfortable.
Kaleb Evans
4 years ago
I work as a carpenter and deal with regular back pain. I’ve been two JB spa twice now and they’re really really good. Very professional. Great at what they do. And actually really care about making you feel better the next day instead of just giving a massage. I won’t be going anywhere else for future massages. These guys are the best, hands down
Marlonda Caldwell
4 years ago
I enjoyed every minute of my massage from Taylor! She was very attentive and informative and efficient. You can tell she’s very passionate about her work. What I enjoyed most, was that she listened to all my my concerns and focused on my problem areas. Very professional. I will be back for sure!!