VASA Fitness in Clearfield, UT, aims to offer a comprehensive gym experience, catering to various fitness needs from weight lifting to group classes. Many members appreciate the friendly staff and cleanliness, with highlights being the spacious facility, diverse class schedules, and modern equipment. However, the gym has its downsides, including inconsistent customer service and issues with hidden fees, which have caused frustration among some members. Regular maintenance and transparent billing practices could significantly improve overall member satisfaction.
Pros:
- Friendly and helpful staff
- Clean facility
- Diverse range of classes
- Spacious with plenty of equipment
- Convenient amenities (sauna, pool, massage chairs)
- Kid care available
- Reasonable membership prices
- Positive and motivating environment
- Good parking availability
Cons:
- Hidden fees and billing issues
- Inconsistent customer service
- Equipment maintenance needed
Location / Contact
- Address: 2642 N 2000 W, Clearfield, UT 84015, United States
- Phone:+1 801-774-8272
- Website:vasafitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 120 reviews.
The address is: 2642 N 2000 W, Clearfield, UT 84015, United States .
The contact number is +1 801-774-8272
This service is listed under Gym .
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Brooklyn Swanson
5 years ago
Overall, not impressed with the staff AT ALL. They always seem to be "too" busy to help you or don't know the answer to any of my questions. I had a problem with my account and being charged double. They told me I needed to call corporate and have them help me.Then they didn't even give me the number for corporate and charged my account again!Overall, I love the gym part, but the staff members could use some training and customer service.
Jessie Crosby
5 years ago
Great gym! Very nice staff and very clean! Hope is my favorite staff member! She always greets me and tells me im doing a great job and i got this (: shes very sweet and does very well with information and remembering members, overall a great experience and a wonderful gym!
Lane Christensen
5 years ago
I was a long time member at golds gym which I loved. When EoS bought them out a “fitness manager” handled some issues with my account the wrong way. I opted to cancel and move down to VASA. So far it has been a positive experience. The staff has been very friendly and welcoming. Getting used to the equipment layout is the biggest challenge. So far so good.........
Bronson Volk
5 years ago
This Gym is fantastic, they are always so welcoming. The Gym is always nice and clean, they have the right equipment for my workout. The price is really nice, 20 bucks a month for everything. Best gym I've been to and plan on staying for a very long time.
Bruce F
5 years ago
Very nice looking gym, with nice equipment. I went into sign up for a membership and ended up leaving after twenty five minutes of waiting. I sat there and watched 3 associates talking to each other while making me wait. All I wanted to do is sign up for a membership and workout. Unfortunately, that did not happen. I went to the front desk to ask what was taking so long when the girl at the front desk said if I didn’t want to wait I could come back later. Managers, maybe you should invest more time in teaching the importance of customer service. This type of service would dictate no stars but since that option is not available....
Amanda Estes
5 years ago
My husband and I were looking for some accountability with our health journey. We understood that going to a gym and getting a trainer would cost money. I personally felt like the prices were reasonable and I like that it's month to month. If you struggle with crowded gyms this one may not be for you. I don't mind. So far the staff has been great. I have so many questions and they take the time to help me out. Rocky, John W. and Keaton are very professional and not once have I felt that I was a burden to them. I'm excited for my health journey and I'm glad my husband and I found a place that works.
Roy “Marine” Douglass
5 years ago
Have been going to golds gym tried this one so far I like it all the equipment seems newer and a very friendly staff. Would like to see some different Increments in the free weights. Like 12 pounders or 17 powders. I’m adding to this review, they have all of the different pound weights I just didn’t know where to find them I was too new. Now I’ve been going for a couple of months, I’ve been in the steam room, sauna, swimming pool, and jacuzzi use the bicycle, free weights and floor equipment. This gym is well equipped has everything
Courtney Combs
5 years ago
Pretty good, the gym is clean and well-stocked, and the staff are decently friendly to everyone. However, I came from Planet Fitness after they moved to South Ogden, and I felt less judged and looked weirdly at there. Saying that, I think VASA is a great gym, they have nice machines, the classes look fun, and this is a great fit for anyone looking for a new gym.
Lynn Baldwin
5 years ago
The whole place was nice. Everything was clean and neat, but that should be expected of a brand new facility, yes? (I actually went to and am reviewing the new Kaysville gym - not Clinton like it says at the top of this page 😏).I was rather disappointed though that two of the three activities I specifically went to participate in were not available! I went with a plan of working out to a movie in the Fitness Cinema, then soaking in the jacuzzi, and enjoying a steam sauna. I did ride the bike in the center for a while, but no movie was showing - only a blank screen. The jacuzzi after that was great. But then I found out the steam room was not functioning at all! So I thought 2 / 3 is not a good start!The locker room was clean and roomy. The pool was being well used. The fitness gear was being used to near capacity. The staff I talked with about the above issues were all cordial and apologetic. Overall I'd have to say my first experience was "so,so" maybe 6 of 10. But I expect when the bugs are all worked out of the new place, that should improve. (It's not like I'm going to cancel my membership over it. I'll be back! )
Andy Hathaway
5 years ago
The trainers are fantastic. They work hard to help me achieve my goals. The atmosphere is great too. There is a lot to do when you're there. They have a lot of machines and free weights so you don't have to wait around. I highly recommend Vasa to anyone looking for a gym.