Genesis Health Clubs - 132nd & Center

Many of the pieces of equipment are in need of repair. When a machine has a broken sign on it it usually takes weeks to repair. Poor management.

Clean facility and not crowded at 1000. There is lots of equipment and a walking track. Parking could be challenging on weekends.

Been a member for 25 years, seen many take overs. Genesis is the worest. Most dirtiest men’s locker room I have ever been in.The dirt is piling up in the shower, vents are full of mold, no lights in the sauna, or in the steam room, only 3 showers work out of 12.I am very disgusted.

Somehow keeps getting worse. If you want a drink of water, you've been out of luck for at least a year. If you want to use the dry sauna, I've only had it reach the proper temp once in the last year. If you want to use the hot tub in the men's room, it hasn't worked for a few months. The hot tub by the pool jets' do not work either. The showers haven't worked properly since Genesis bought the place, and worse... since you can't close the faucet it wastes gallons of hot water in a min. If you want to use the location on 102nd they said it's 5$ per visit. I honestly don't know how the place is still in business. And then they have the audacity to raise rates. Typical corporate where management takes all the funds instead of putting it in the company? If you only use free weights and resistance bands with no amenities, this is your gym.

This would be a great gym if it had a bit of a face lift and was a little cleaner. Hottub floor is dirty, and can see particles skimming all across the top of the water. They need to lay out rubber floor mats in the pool area so the floors arent so slippery. Bathrooms are also very dirty most of the time. Staff always seems friendly and top floor with the weights/track are in better shape than the rest of the gym.

These reviews have to be old. This place is very worn and the pictures on line are from when the place was brand new. I went to use the Ab machine the other day and it was broken, no sign just broken. The elliptical machines are an accident waiting to happen, I heard a "trainer" tell one of his clients that "this one wobbles but it's OK"! There are big buckets on the floor next to the machines that collect the water dripping from the ceiling. Only one of the showers works properly, the Hot tub jets are broken, the Sauna does not work, the steam room is filthy. There are doors on some of the lockers that are hanging by their hinges or off completely. The majority of the water fountains are inoperable. Hand soap, shampoo and conditioner are usually empty as are the paper towel dispensers. When you ask when they are going to fix any of these, you are told that they are going to fix them "soon". I was told yesterday that I have to pay $100 to cancel my membership.

Signed a 6-month contract for my teenage son. Called today to see when it expires, I was told it expired yesterday but rolls over automatically into a month-to-month situation. And that I need to come in in person to give them a “30-day written notice.” WHAT IS THE POINT OF A CONTRACT? It is worse than an apartment lease. I don’t even personally work out here, and now I have to take time to go into their facility to cancel. I asked where I signed this as I signed up online. It took the site manager a good 45 minutes to doctor up some forms and send them to me. None of them containing my actual writing. On top of this, three months ago, I was charged a $58 “maintenance fee.” This is such a racket. I will never be a member here and will stick with the YMCA, which as a nonprofit doesn’t squeeze money out of their members through shady fees and contract extensions.

Love that this gym is close to home and has amenities such as a whirlpool tub, sauna, steam room, pool. Also the staff here is amazing. I am however unsatisfied with the condition of this gym. The stair machines are always broken, whirlpool tub broken, no water, ac broken, showers are grungy. Not sure why there is no pride being taken in this gym but someone needs to fix it up!

Locker rooms are terribly dirty, things are broken frequently, and just a general lack of caring from upper level management. Finally cancelled my membership. I would certainly urge others to look elsewhere for a gym.

I’ve been a member at this gym for around 13 years- first when it was Prairie Life, then The Athletic Club. It has gone downhill since Genesis took over. A few of the issues: broken drinking fountain, only 1 of the 5 stairclimbers is currently working, other broken machines that seem to take FOREVER to get fixed. They increasethe number of members but then there’s not enough towels. It’s just constant and very disappointing considering the condition this gym used to be in. I’m typically not one to complain but something needs to change. It was WAY better when it was Prairie Life and Athletic Club.