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Genesis Health Clubs - 132nd & Center is a gym located in Omaha, NE, offering a variety of fitness amenities including indoor and outdoor pools, saunas, steam rooms, and a walking track. Many users appreciate the friendly and supportive staff, cleanliness, and engaging classes. Personal trainers receive high praise for their professionalism and motivation.

However, numerous reviews cite issues such as broken equipment, poorly maintained locker rooms, and inconsistent customer service. Membership and billing problems are also frequently mentioned, making this location a mixed bag for potential members.

Pros:

  • Friendly and supportive staff
  • Variety of fitness amenities
  • Clean facility
  • Engaging classes
  • Highly praised personal trainers
  • Welcoming atmosphere
  • Good selection of equipment
  • Convenient opening hours
  • Childcare services
  • Indoor and outdoor pools

Cons:

  • Poorly maintained locker rooms
  • Broken equipment and showers
  • Inconsistent customer service

Location / Contact

Rating Stats

4.1

out of 5.0

23 reviews
5.0
8 reviews
4.0
4 reviews
3.0
3 reviews
2.0
22 reviews
1.0

Reviews (60)

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By far the worst experience I’ve ever had in a gym. I paid to be there just like the rest of the members, but was treated poorly. A worker, I’m assuming he’s the manager, was completely condescending and rude to me and my friends. I was attending the boxing work out room for the first time and after about 15 minutes the worker comes in and rudely says “The fact that the lights are off should be a sign for you to get out”. First of all sir, you do not need to approach anyone that way, especially your paying customers. I had no idea that the room was “closed”, mostly due to the fact the doors were unlocked and there was no indication or sign displaying that the room was “closed”. This is the second issue I’ve had with that same worker and feel as if I’m being targeted. I will be pursuing this issue further and hope that this business learns how to treat paying guest with respect and dignity. Do not go to this gym, you will be very disappointed. Shame on your staff for treating us like this!

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I recently joined this gym, primarily because of the amenities it advertises. I’ve been disappointed with this location (132nd/Center), however. Both the hot tub and steam room have been down. The swimsuit spinner has also been broken. When I brought it up to the management my complaints were not taken seriously. There was no apology, nor an estimated time for when all the amenities were expected to be ready for use again. The women’s restroom is also not tended to very well. I am not at all impressed by this place. The midtown location is much more appealing to me, and seems to have a more caring and welcoming staff.

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The instructors here are really great. Classes keep me fit and smiling. Facility offers everything. Two pools, all sorts of machines on two floors. Walking/running track. And it is CLEAN. A great place to start or end your day or get a lift in the middle.

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I started coming to this location last summer, because of the pool. It was the least convenient of the OMA gyms, but the facilities and the pool in summer are what got me coming here. There renovated the men's (and I'm assuming women's) locker room and got rid of some machines and organized the others. Overall, this location has the nicest staff and seems to be the one to utilize.

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This gym has no chain of command resulting in tyranny style of management. If there is an issue of concern, they will not give you a Regional Manager or Owner whom you can contact. Each gym is given the okay to make up their own rules.Case in Point: Brett who manages the 132nd & Center location made a unilateral decision that no person is allowed to watch ANY news channels while working out. His reason as he explained it is that news is a negativity, because people disagree over the political climate. I suggested that since there were more than a dozen TVs, why not set a Channel to Fox and another one to CNN giving clients the choice to watch what they chose. Every other club does this and experiences no problems. Additionally, there would still be at least 10 TVs for sports, food channel, sitcoms, etc.. This is the USA not a Communist country. I do not want a manager to regulate what I can listen to or watch while I am working out. For this reason, I will never join this health club as long as it is managed by individual dictators. It's too bad, because it is a nice facility.

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Such a nice gym and great environment. I love the variety of workouts I can do here and the selection of amenities. The staff is very professional and really friendly.Things to improve on.More visible and readable towel baskets.New paint to liven up the appeal.Update the signs with fresh colors.Basketball court needs a shade from the sun. It is hard to play with sun in your eyes.Overall. This Gym is Excellent 5 Stars!

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This facility is so nice and clean, my family and I instantly fell In love. We signed up for a family plan in the end of June. Upon sign up, I paid for the remainder of June and the entire month of July in full. Long story short I was DOUBLE charged in August ( my first automatic payment). This was never disclosed with me. I have called 3 times and have been given 3 different stories of what has happened! First guy Glen seemed confused, had an idea but wanted to pass it over to management, I never heard back from anyone. So I called back and reached Ali (who I signed up with) she herself seemed confused and said she would call back, and she didn’t. So my wife called and spoke with a manager. She then explained what happened. Then said she would contact someone higher to resolve the issue. Again we have yet to hear back from anyone. I have never been treated so poorly by a business or establishment. At this point I would love to just terminate my contract and forget about this horror story.

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I absolutely love this location!I have visited just about every one of the Prairie Life Fitness Center locations in Omaha, Downtown Omaha, and in Lincoln on both A&P Street. While the Lincoln location on P Street is my favorite home away from home because of its cozy close-knit family type environment, this location is my go-to throughout the week.This site features a wide variety of activities and amenities choose from, and includes activities for the kiddos too! Kids will be super vised and engaged by the staff during the time that they're being watched which I greatly appreciated.And don't even get me started on how awesome the classes are! The teachers for aerobic classes and especially those Pilates classes are very well trained, and the classes themselves are tons of fun you will learn a lot just by going to one class and you can expect that the teachers will be attentive to their students, and correct you properly if need be.I need to give a shout out to the yoga instructors and the personal trainers as well. I work with a trainer here because I have been recovering from a rather difficult to work with injury, and my trainer has not only adjusted every workout to meet my training needs, but they've worked with my physical therapist. I've never found trainers who did that before and it has made a world of difference in my recovery. The yoga instructors same story. I let them know what my limitations were and they paid attention to it and even poked and prodded me while I was in certain positions to make sure I was using the right muscles and doing the positions to stay within the boundaries of my injury limitations. I have never found such a tension to detail at any other location and these guys deserve more than my five star praise can give them. You will not be disappointed at this location as long as you come looking for a decent workout and well-trained staff. I think the only potential downside is that there's not more parking hahaha!

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My kiddos often confuse this place for a country club...always finding food to charge on my account! 😜 Everyone who works here knows my kiddos and are always super kind! Fun and family friendly gym! …

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The staff is friendly. the buildings and pools are nice. The kitchen needs to offer more variety of food they have been serving exactly the same dishes for 4 years. A monthly membership is almost as expensive as lifetime but the facility and amenities are not even close to at that level

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 60 reviews.

The address is: 2275 S 132nd St, Omaha, NE 68144, United States .

The contact number is +1 402-691-8546

This service is listed under Gym .

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