Genesis Health Clubs - 132nd & Center

This place is terrible and dirty!! All dirt over the pool, dirty floors, hot tub spa smells bad! The shower is so stinky!! Never coming back!I canceled my membership and they still charge me for another month!I don’t ever recommend anyone to come here! Except you there for gym only! If you there for the dry sauna, steam room, pool, hot spa it is dirty and disgusting!

Unfortunately this location continues to move in the wrong direction. Most times there are no towels on weekend mornings. I understand there are staffing problems everywhere but the towel issue could be fixed with small process improvements. Wash towels 3hrs before close each evening, put them in dryer.... magical clean towels in the morning.I can look past the lack of cleanliness if there were some towels to clean things off....but cleaning the locker rooms thoroughly at least once a quarter shouldn't be that hard to accomplish and it would go a long way of removing built up filth.Give these a try...PLEASE!

More expensive than the Y but with similar features. The hot tub by the pool is so gross. Piles of sediment and sand at the bottom. I haven't received my free training sessions yet. Otherwise the other members seem friendly enough. Staff is helpful. The hottub is the big thing.

First day at the gym was great. Took a water aerobics class and had lots of fun. They weren't able to get me my membership card today because I signed up online the day before and wasn't in the system. Went to cancel when I was out of contract, even called the month before for instructions, was told to call back to cancel. Called and was told I have to come in to sign paperwork, showed up and was told that I have to provide them with a 30 day notice (was not told this over the phone either time) and that I would have to pay for an additional month even though I no longer live close to any of their location's.

This Gym has the worst Locker rooms I think I have ever seen...BLACK MOLD. It is never cleaned. And nothing works. Half of the showers are broken and have been that way for 6 months or more.

The past 6 months at this place have been exceptional! The staff is really awesome. John, the GM, is friendly and has hired some really great people! Everyone from the front counter staff to even the guy who runs the bar. They’re all great. If my day is not going well, this place is always a pick me up. I started working with Trenton and he has motivated me to lift heavier than I ever have! I have no doubt that they will help me reach the goalsI have.

The pool is disgusting. It is constantly full of hair, dirt, bugs, bandages, you name it (I saw a legit clump of hair the size of my fist the other day). The chemicals are consistently unbalanced which make for a nasty chlorine smell and extremely cloudy water. I can't speak to how the staff is, I've only heard about 20 words from them since I started going 3 months ago. Only giving two stars instead of one because I haven't used anything in the gym besides the pool and locker room. So I'm trying to give them the benefit of the doubt and hope the rest of the gym is better than the nasty pool. I plan to look elsewhere for a place to swim.

You have a ton of amenities, way more than the health club we went to. We selected your health club because we were also able to meet with a personal trainer that helped us tweak our workouts so that we could get the most out of working out. We were also able to have our daughter meet with the trainer and now she wants to do more training sessions with him. Your trainers are amazing and really listen to what we want for our goals! The club is super clean and I love the locker rooms. We have used the hot tub a couple of times and it was great! I really like the walking track that you have inside so that when the weather is bad you can still get your steps in. It's great to be able to get a post workout shake as well. Ian is really awesome! Also, kudos to Ethan and Johnathan for being excellent trainers!

The place has completely fallen apart. It has become rather dirty, they removed all of the spray/towel stations for wiping down the equipment after using it and they are typically out of towels for working out and using the locker rooms/shower facilities --while the front check-in desk tries to keep up, you look to the left and the guys sitting at the desks are playing on their cell phones.

I've been a member of the facility at 132nd and Center for 13+ years. Been through three different owners and yet the staff and facility are still amazing. Lets see how Genesis Health Clubs treats its members and handles all of the upkeep of the equipment. I'll post another review in 6 months to a year with an update.