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Genesis Health Clubs - 132nd & Center is a gym located in Omaha, NE, offering a variety of fitness amenities including indoor and outdoor pools, saunas, steam rooms, and a walking track. Many users appreciate the friendly and supportive staff, cleanliness, and engaging classes. Personal trainers receive high praise for their professionalism and motivation.

However, numerous reviews cite issues such as broken equipment, poorly maintained locker rooms, and inconsistent customer service. Membership and billing problems are also frequently mentioned, making this location a mixed bag for potential members.

Pros:

  • Friendly and supportive staff
  • Variety of fitness amenities
  • Clean facility
  • Engaging classes
  • Highly praised personal trainers
  • Welcoming atmosphere
  • Good selection of equipment
  • Convenient opening hours
  • Childcare services
  • Indoor and outdoor pools

Cons:

  • Poorly maintained locker rooms
  • Broken equipment and showers
  • Inconsistent customer service

Location / Contact

Rating Stats

4.1

out of 5.0

23 reviews
5.0
8 reviews
4.0
4 reviews
3.0
3 reviews
2.0
22 reviews
1.0

Reviews (60)

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Nice club, clean areas. Recent updates to the layout is really nice and adds additional space for weights/open space. Can get a bit crowded since it became Genesis but additional space makes it tolerable. My preferred Genesis gym

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This is my “Home club” and my community where I have drastically improved my health and fitness with the help of trainers, coaches in classes and my friends. It’s a very friendly club and I’ve made lots of long term friends. Everyone has been supportive throughout my entire journey. No judgement — only supportive environment.

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Nice to cancel your membership when it was the athletic club. Then they get bought out from genesis health club. They they start charging your account agian and won't pay you the dues back. So here is a hint. If you open an account for you family. Make sure your specifically cancle them even your 6m month old son at that time or they will charge you 50 bucks a month and say well it was still on the same bank account but you only said close your accounts.....like for real my 6 month old son is going to go to the gym. My wife can't even work out. Then you will show them the emails showing you cancled it and they act like it was only yours. I am in the process of talking to corporate now about how this was handled.

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I am just here visiting NE for a month. Genesis was nice to let me workout there for the month since there is no fitness center I go to here. I was able to bring the grand kids and we swam . The staff is very nice. Place is cleanand the equipment is well kept.

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Can’t do anything in this gym. No calf raises on the stairs. No deadlift’s. Don’t refill glucose levels with a quick snack. Don’t take gym bags upstairs. Basically, this location is a planet fitness for the middle class. Only thing missing is the free pizza and lunk alarms. Apparently the only thing you won’t receive feedback for is not re-racking your weight. Basically, no matter what’s going on, the staff always has something to say. I’m glad there are multiple other locations. Never had an issue with any of the others.

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It was great to get back into the gym after a very long Covid break. Everyone was very friendly, and the staff was more than helpful. The employees made me feel very welcome. The gym was also kept clean, and sanitizers were convenient to use as needed. Keep up the good work!!

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The gym is always overcrowded. They charged me twice for my initial payment. I called four times and left a number but my call was never returned. I ended up having to call my credit card company and my bank to stop any future transactions. They offered 4 free training sessions as a perk for signing up and never delivered. When I would go in, they did not know what I was talking about. And I believe them. The sales guy lied to me. Lifetime is not that much more expensive, I'd go there.Update: They did reach out and have assured me they will take steps to improve.

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For the money this gym is great. They offer many different activities. Racquetball, free weights, machines, cardio equipment, pool, tennis, spinning etc. Open good hours 7 days a week. Friendly staff. They could improve equipment maintenance and cleaning.

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Genesis on 132nd & Center is a very nice gym with quite a few extra amenities you won't find at other locations (indoor and outdoor pools, showers, sauna, steam room, towel service, etc.). It is clean with a lot of staff on site. Most of the equipment is new, and everything is in working order.The only negative is it isn't very lifter friendly. There is a "no bag" rule, so if you bring a belt, lifting shoes, straps, wraps, braces, etc., be prepared to juggle all of that in your arms up and down a flight of stairs between the locker room and the weight area. Also, putting the weights down with any kind of noise will get you talked to, so you will need to control the negatives on your deadlifts. Forget about any Olympic lifts, even though they have three excellent Hammer Strength platforms made for it. It isn't quite as bad as Planet Fitness, but it is close. Also, these rules only exist at this location. No other Genesis does anything weird like this.This facility is one of the nicest Genesis locations I've visited. Unfortunately, the particular rules make it too inconvenient for me to lift here. It is a great gym if you like cardio, classes, pools, and don't plan on picking up anything heavy.Update: The business replied and asked me to send an email explaining the issues, which I did within a few days. It has been six months with no official response. The issues still with this location still persist. The gym is almost unusable for anybody serious about weightlifting.Update 6.23.21: I just revisited this gym and the new general manager Jon has really turned this place around. The staff is all friendly and they no longer harass weightlifters. It is one of the nicest Genesis locations in Omaha.

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look the gym itself is nice and I've been enjoying it since the f street genesis closed. I've been coming on a regular basis and the staffs usually been pretty awesome, I usually take my family to go swimming like we have been doing ever since I hopped over on their black Friday deal last year was told they matched my family plan at my other gym pricing and all, it was an awesome deal and I took it. I've never had an issue with bringing my family until tonight the guy that checks us in all the time decided to raise an issue because apparently the guy that signed me up didn't list their names on my account(never been an issue before), then proceeded to throw him under the bus and blame it on f streets poorly run management. This is not really my problem I'm just the customer. So I proceeded to talk with the manager(I'm assuming) about getting it sorted out, and she gave me the runaround about it and was quick to offer to add them on for more money seriously?! the deal I'm supposed to be under now was supposed to have them already on it and I get charged the price matched rate of my previous family plan. Why today of all days they just randomly decided to raise issue baffles me, I'm literally there 4-5x a week. The lack of communication here is extremely annoying!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 60 reviews.

The address is: 2275 S 132nd St, Omaha, NE 68144, United States .

The contact number is +1 402-691-8546

This service is listed under Gym .

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