Genesis Health Clubs - Aksarben

I like it overall! I just wish Friday’s or weekdays even they would open later.... pretty clean except the west roads location. The gym members are versatile which I like. The perks are a plus to encourage you to go to the gym. I like the environment a lot!

Let me start by saying I rarely to never leave negative reviews based on one or two experiences. Of all the Genesis locations, the Aksarben one is the smallest and provides the least amount of logical amenities. My beef with them is that at least 6x now over the past 90 days I have shown up when they are supposed to open up @5 AM and either the employee opens the gym 15+ minutes late or today forgets the key to the gym somehow. This is not just one particular employee problem, it has been three different workers or more with this issue. If you're looking for a good morning workout this is far from the place to go.

The gym is good: conveniently located, friendly staff, plenty of machines etc. But I am mostly here to review the group fitness classes and specifically zumba instructor Lauren. She is AWESOME. She makes the class so much fun no matter how familiar you are with the moves or how "good" you are at dancing. Also, it's one heck of a workout!

I am happy to say the gym has stepped up it's game in cleanliness during this Corona issue. I work out at various times during the day, 7 days a week. In the past few days I've noticed several members of the gym staff going through the gym item by item, wiping each piece down with disinfectant. This has been both mid morning and mid afternoon. The vinyl covering on the pieces of equipment are getting replaced if worn. And the staff is very friendly and welcoming. Well done!!!

I joined the gym for a three month membership. I was only joining until my apartment gym was completed. I paid up front with my credit card for three months which was $150.00. I wanted to pay up front so my credit card would not be charged again once the three months was up. The manager personally called me saying they made a mistake and then didn't get my credit card number and they needed a credit card number on file for every member. I told him I didn't feel comfortable doing that since I was only going to use the gym for three months and that is why I wanted to pay all dues up front. He promised me that I was paid in full, they just needed a credit card on file for identification and promised me it would not be charged again. Due to Covid-19 and the gym having to close down for a couple months, I was only able to workout at the gym for three weeks which cost me $150.00. Then in May, I am looking at my credit card bill and I am charged another $55.00. This is exactly why I didn't want my credit card number on file and exactly what I was worried about. I tried to call the manager at the gym a couple times and I also tried to reach the salesperson who sold me the membership. Each time I didn't get a call back and the manager (Shane) would only text me back with updates. After three weeks of no results and no credit back to my card, I finally had to reach their corporate office who was more than helpful and was able to get it handled for me quickly. This gym is very quick to take your money, is very quick to want a credit card on file but is very slow if you want and expect a credit back. Nice gym, great location and good equipment but poor customer service and management. Make sure you only give them your credit card on file if you want to be charged dues each month.

Overall, I really enjoyed working out here. This gym stands out compared to the other Genesis locations in terms of quality. The place is super clean, good variety of weights, and the staff is very nice. The locker rooms were always in great shape and the showers are the best in Omaha. Additionally, the yoga class is 10/10.I canceled my membership due to covid-19 (breaching my contract!) and the cancelation process was a breeze. As long as you're thorough and fully understand the terms of your contract, you won't have a problem with your membership. From my personal experience, this is a great gym, and I wasn't faced with any of the cancel pains other reviewers experienced.4/5 stars just because the price is a bit high compared to other gyms in Omaha, and the workout area itself is relatively small.

Every time I go, there are always a lot of machines available. The workout classes are great with very fun, upbeat and motivating instructors. The facility is very clean and has a very friendly staff. I've belonged to a couple of gyms, but this one is by far the best.

I love working out at the Genesis Health club. Firstly their classes are well planned throughout the day due to which I can go to a class at 6.45pm after completing my work. This is really important for me because most gyms in Omaha don't have class after 5pm and I can't go to them because of my work schedule. I love all group class trainers and the people in it. All my stress goes away after attending these classes.This gym has a good ratio of cardio and weight training equipment which fits perfect with my workout regimen.I have tried their personal training sessions and the trainer was good. I didn't continue due to financial reasons but I will spend my money if I get the chance again to take them.Overall I love this gym and enjoy the people working out here.

Great gym, but they are ALWAYS OUT OF PAPER TOWELS! seriously. Always. I went to three different paper towels machines upstairs and all three were out of paper towels. There was 4-5 staff members sitting downstairs and no one had changed the rolls. I let the front desk know and they said they did not receive the shipment that day. If it was my gym, I would have gone to Walmart and bought paper towels.

Only recently started going to this location. It’s fantastic. Ample covered parking, very nice facility, great locker room and shower area, plenty of well-maintained cardio machines, lots of weight machines and free weights. Feels like a “small” gym with mega gym amenities. I haven’t taken a class yet, but from glimpses in, folks are working hard and having a good time. I’m so glad this is my new home gym.