Genesis Health Clubs - Cass offers a spacious gym with a wide variety of equipment, accommodating all workout styles. Open 24 hours on weekdays, it provides members with flexibility to fit their busy schedules. The gym also features amenities like a sauna, steam room, and kids club, making it a good choice for families. Friendly and welcoming staff receive high praise, contributing to a supportive community environment.
However, cleanliness and equipment maintenance appear to be significant issues, with numerous complaints about dirty locker rooms, broken machines, and poor upkeep. Several reviewers also noted poor customer service experiences, particularly regarding billing and membership cancellations.
Pros:
- Wide variety of equipment.
- Open 24 hours on weekdays.
- Friendly and supportive staff.
- Welcoming community atmosphere.
- Amenities include sauna and steam room.
- Family-friendly with kids club.
- Tons of workout options.
- Helpful personal trainers.
- Spacious and well-laid-out facility.
Cons:
- Poor cleanliness in locker rooms and showers.
- Frequently broken or poorly maintained equipment.
- Issues with customer service and billing.
Location / Contact
- Address: 7777 Cass St, Omaha, NE 68114, United States
- Phone:+1 402-343-0486
- Email:jtarbutton@genesishealthclub.com
- Website:genesishealthclubs.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 60 reviews.
The address is: 7777 Cass St, Omaha, NE 68114, United States .
The contact number is +1 402-343-0486
This service is listed under Gym .
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Stephanie Carrillo
1 year ago
Personnel especially in the kids club is great but the gym needs to be remodeled
quan YT
1 year ago
Absolutely love this gym kid friendly ..lots of equipment..
David Hernandez
1 year ago
Joe is an outstanding personal trainer. Very dedicated and he always takes care every detail.
Erin Welsh
1 year ago
My son loves Kids Club and I love the group fitness classes!
Joseph Hastie
1 year ago
The staff at Genesis are awesome, Jake is the best manager a club could have!
Meredith Engel
1 year ago
Management and employees at cass are very welcoming to all members. They are hardworking and strive for success!
Anthony Romero
1 year ago
Amazing and reliable people! Highly recommend. Great Gym
Ciera Soukup
1 year ago
Great gym and absolutely love the daycare staff and front desk workers! Meredith, Joe, Laiffe, Cassidy, Kylee, and Maggie are all wonderful!!
Peta Jones
1 year ago
I tried other gyms but this one is my all time favorite,the staff are nice and the kids club staff rocks
Laiffe Ayres
1 year ago
Over all a good club, Genesis at cass employees make it feel like a family! Jake is an awesome manager and great at running the club.