YouFit Gyms at Youfit Plaza in Pembroke Pines, FL, offers a wide range of equipment and classes to meet various fitness needs. The gym has convenient hours, staying open late on weekdays, and provides a community feeling that many members enjoy. The staff generally receives praise for friendliness and professionalism, with some standout employees noted for their exceptional service.
However, the gym has faced criticism regarding customer service, cleanliness, and equipment maintenance. Some members have reported issues with billing and communication. These aspects highlight areas for potential improvement to ensure a consistently positive experience for all members.
Pros:
- Wide range of equipment and classes.
- Convenient hours, open late on weekdays.
- Friendly and professional staff.
- Clean and well-maintained facilities.
- Affordable membership options.
- Positive community atmosphere.
- Knowledgeable trainers available.
- Flexible membership plans.
- Consistent upgrades and renovations.
Cons:
- Inconsistent customer service.
- Reported issues with cleanliness.
- Equipment maintenance concerns.
Location / Contact
- Address: 9057 Taft St, Pembroke Pines, FL 33024, United States
- Phone:+1 888-968-3481
- Email:[email protected]
- Website:youfit.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 114 reviews.
The address is: 9057 Taft St, Pembroke Pines, FL 33024, United States .
The contact number is +1 888-968-3481
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
Lisa Renee
3 years ago
At one given point in time I was using the tanning salon and when I found out that Youfit prices we're cheaper with exercising and Tanning I had to switch! The tanning bed actually work better here! I couldn't be more happy. Brown and saving money at the same time!
Tina Moeinian
3 years ago
I cancelled my membership and downloaded the Fiton app. I was tired of going and dealing with waiting for machines and inconsiderate people and the staff not enforcing rules and people dropping weights. I had a membership with the guest but I could never use it because it would take 10 min to check my guest into their stupid system. I emailed management many times about my concerns and I never received any form of response.
Maxine Lopes
3 years ago
Youfit is my gym. Its not crowded, and nobody bothers me. People are there just to work out. Its not a social gathering. I have been going to YouFit 5 years and I am satisfied, although there are gyms with more and better amenities.
Radiel Rodriguez
3 years ago
Typical gym. Self renewing contract for life. Fees upon fees. Cancelling which must be done in person also costs money. Even if you havent set foot in there for over 2yrs. They will tell you, charges are based on membership and not attendance.
CRYSTAL RODRIGUEZ
3 years ago
If I could have given this place a zero rating I would have. I was completely disgusted working out here. Everything looks dirty or broken. The staff were just sitting around talking instead of cleaning. You would think in a time of dealing with a global pandemic this company would be taking the proper precautions to keep this place sanitary. NOPE!! Spray bottles and napkins were not easily accessible, so It was more than apparent things were not being cleaned after use. I feel like I need to be tested for COVID now. Ill stick with my Dania Point location. Perhaps the owner should take some pointers from Danias staff.
diana der maro
3 years ago
Very inviting franchise gym, friendly and clean. I go here as a guest when I visit my sister in law in Ft. Lauderdale. They are more a real gym than some others such as Planet Fitness but they work the same philosophy of luring masses. This gym has a vast array of machines both for cardio and weight training. Never very crowed past 7 pm. They are NOT open 24hours around the clock which but that is enough for me since I only visit there.
Larry Lawson
3 years ago
Best Youfit Health Clubs!! The owner is just a great person. They make you feel like family even if you’re like me and feel intimidated to go! They check up on you when you haven’t gone in a bit and do whatever they can to help you get back on track. Love them!
J Ali
3 years ago
Customer service at this location is amazing! They always go above and beyond and take time to address and issues or concerns you might have. Always nice chatting with the front desk staff. Best bang for your buck when it comes to Gyms in South Florida!
Shamarie Diaz
3 years ago
Location 6441 is our ABSOLUTE FAVORITE! The gym is ALWAYS clean. The staff is more than friendly. The only reason I have a youfit membership is because of this location. Noel the manager is always very receptive to any questions or concerns. Gabriel (night shift) is very nice and welcoming. We always see him picking up weights, vacuuming or at the front desk checking people in. He’s always quick to clean up a mess if any and keeps a smile on the entire time. He’s always in a good mood and always busy. I have no complaints whatsoever about any staff at this location. If I have any questions about a machine all the employees are knowledgeable when it comes to using them and how properly to use them. From management to maintenance I am satisfied and I hope this review gives you better insight as to what goes on at location 6441. Thank you for your time.
Ryan O'Neill
4 years ago
This gym is absolute garbage. Over the last 4 years, the management slowly gets worse and worse and so does the equipment. The gym equipment is absolute garbage, the managers have zero knowledge of fitness in general.